CRM Executive

4 months ago


Patna City Patna Bihar, India TAD International Business Services Pvt. Ltd. Full time

Job Title: Customer Relationship Manager (CRM)

Location: Newtown, Kolkata

**Salary**: ₹15,000 - ₹18,000 per month

Shift Timing: 12 PM to 9 PM

Working Days: Monday to Sunday (1 week off)

**Job Description**:
Key Responsibilities:
Handling customer inquiries and complaints

Ensuring high levels of customer satisfaction through excellent service

Managing reservations and bookings

Coordinating with the kitchen and service staff to ensure smooth operations

Handling feedback and implementing strategies to improve customer experience

**Requirements**:
Fluent in Hindi

Strong communication and interpersonal skills

Previous experience in a customer-facing role is a plus

Ability to handle pressure and work in a fast-paced environment

**Job Types**: Full-time, Permanent

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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