Work Order

3 months ago


Rohini Sector Delhi Delhi, India Aimlay Pvt. Ltd Full time

Call me - 9810920696

Responsibility Area

1. Task and Ticket Management

1. Handle ticket resolution efficiently, ensuring TAT adherence and satisfactory outcomes

2. Manage work order approval processes, ensuring adherence to TAT

3. Maintain internal data tracker and update master sheet in real-time

4. Maintain records and documentation accurately for reference and reporting

5. Update CRM- WO, Tickets as per TAT and in Realtime

2. Team Support and Development

1. Provide... Show MoreJob Description1. Task and Ticket Management

1. Handle ticket resolution efficiently, ensuring TAT adherence and satisfactory outcomes

2. Manage work order approval processes, ensuring adherence to TAT

3. Maintain internal data tracker and update master sheet in real-time

4. Maintain records and documentation accurately for reference and reporting

5. Update CRM- WO, Tickets as per TAT and in Realtime

2. Team Support and Development

1. Provide guidance and support to team members, resolving queries promptly

2. Participate in performance reviews and contribute to team development

3. Foster a positive and inclusive work environment for team members

3. Communication and Collaboration

1. Collaborate with management for effective communication and reporting

2. Promote collaboration and teamwork across departments

3. Collaborate with various departments for accuracy in work

4. Ensure compliance with company policies and standards in all activities

5. Continuously seek opportunities for process optimization and improvement

6. Manage documentation and coordination for university visits and examinations

7. Ensure timely submission and approval of research-related documents

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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