Telecaller

5 months ago


Greater Noida, India BCCM Knowledge park Full time

**Job Title: Female Telecaller**

**Location**: Greater Noida, UP

**Responsibilities**:

- Make outbound calls to prospective clients using a provided list or leads database.
- Present and promote our products/services to potential clients.
- Understand customer needs and requirements to provide relevant product/service information.
- Answer incoming calls from prospective clients and provide information about our products/services.
- Keep accurate records of all interactions in our CRM system.
- Follow up with clients to ensure satisfaction, resolve any issues, and secure repeat business.
- Achieve and exceed weekly/monthly sales targets.

**Requirements**:

- Proven experience as a telecaller or similar customer service role.
- Excellent communication and interpersonal skills.
- Ability to multitask, prioritize, and manage time effectively.
- Proficiency in using CRM software and MS Office suite.
- Strong negotiation and persuasion skills.
- High school diploma; additional certification in customer service or sales is a plus.

**Benefits**:

- Competitive salary package with performance-based incentives.
- Opportunities for career growth and advancement.
- Friendly and supportive work environment.
- Comprehensive training and ongoing professional development programs.
- Flexible working hours.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: In person


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