Telecaller

4 days ago

Greater Noida, India AVS HOMES Full time

Telecaller jobs typically involve making outbound calls to potential customers or clients to promote products or services, schedule appointments, conduct surveys, or gather information. Here are some common details associated with telecaller jobs:
1. Telecallers are responsible for making outbound calls to individuals or businesses. They may be tasked with selling products or services, generating leads, conducting market research, or providing information about a company's offerings.

2. **Communication Skills**: Strong communication skills are essential for telecallers. They must be able to articulate information clearly and persuasively over the phone, as well as actively listen to customers' concerns and questions.

3. **Sales Skills**: For telecallers involved in sales, the ability to persuade potential customers and close deals is crucial. They should be adept at handling objections and overcoming resistance.

4. **Product/Service Knowledge**: Telecallers need to have a good understanding of the products or services they are promoting. This includes knowing features, benefits, pricing, and any promotions or discounts available.

5. **Database Management**: Telecallers often work with customer databases or lead lists. They may need to update contact information, track call outcomes, and maintain accurate records of interactions.

6. **Target Achievement**: Many telecaller positions come with sales targets or performance goals. Telecallers are expected to meet or exceed these targets within specified time frames.

7. **Shift Work**: Telecalling roles may involve working in shifts, including evenings or weekends, to reach customers at times when they are likely to be available.

8. **Training and Development**: Employers may provide training on product knowledge, sales techniques, and communication skills to help telecallers succeed in their roles.

9. **Compliance**: Telecallers must adhere to relevant regulations and guidelines, such as Do Not Call (DNC) lists and data protection laws, to ensure that their calling activities are legal and ethical.

10. **Performance Evaluation**: Telecallers are typically evaluated based on factors such as sales performance, call quality, customer satisfaction, and adherence to company policies and procedures.

These are some general aspects of telecaller jobs, but specifics may vary depending on the industry, company, and the nature of the calls being made.

**Job Types**: Full-time, Fresher, Internship

Pay: ₹12,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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