Telecaller

7 months ago


Noida, India Recruiting Genie LLP Full time

**Job Title: Admission Counsellor**
**Location: Ithum Tower, Sector 62, Noida**
**Working Days and Timings: Monday to Saturday, 9:45 am - 6 pm**
**Salary: 25k - 30k**

**Client - A growing study abroad consulting firm helps students pursue their medical education from abroad/ foreign territories.**

**Job Summary**:
A telecaller plays a vital role in the communication and sales efforts of a company. As a telecaller, your primary responsibility is to make outgoing calls to potential customers, existing clients, or leads provided by the organization. You will be expected to engage with individuals over the phone, effectively communicate product or service information, and persuade them to take a desired action, such as making a purchase, setting up an appointment, or subscribing to a service.

**Key Responsibilities**:

- Make outbound calls to a predetermined list of individuals, leads, or customers.
- Introduce and promote products, services, or offers to prospects and customers.
- Effectively communicate features, benefits, and pricing information to potential customers.
- Respond to incoming inquiries and provide accurate information to existing and potential customers.
- Build rapport with customers and establish long-term relationships by addressing their needs and concerns.
- Maintain a database of customer information, interactions, and follow-up actions.
- Achieve individual and team targets for call volume, sales, or other key performance indicators.
- Handle objections and overcome customer resistance to successfully close sales or achieve desired outcomes.
- Collaborate with team members, sales representatives, or managers to meet sales objectives.
- Follow up with customers to ensure satisfaction, resolve issues, and foster customer loyalty.
- Stay updated on product knowledge, industry trends, and competitive offerings.
- Adhere to company policies, guidelines, and telecalling scripts to ensure consistency and professionalism.

**Requirements**:

- 0-2 years of experience in telecalling, academic counselling or similar role
- Excellent communication skills in English
- Ability to work well in a team environment
- Strong organizational and time management skills
- Ability to build rapport with students and create a supportive environment

If you meet the above requirements and are passionate about helping students achieve their academic goals, we would love to hear from you.

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift


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