Customer Support Associate

4 months ago


Chennai Tamil Nadu, India CASA GRAND BUILDERS PVT LTD Full time

**Key Responsibilities**:

- Coordinate with the sales team to schedule site visits for prospective buyers.
- Develop detailed visit itineraries that align with client preferences and availability.
- Communicate visit details to clients, ensuring they are informed and prepared.
- Act as the first point of contact for visitors, greeting them warmly and providing an excellent customer service experience.
- Conduct on-site tours, showcasing the features, benefits, and unique selling points of the properties.
- Address any questions or concerns from clients during the visit and facilitate follow-up communications.
- Coordinate with site engineers, security personnel, and other relevant departments to prepare the site for visits.
- Maintain accurate records of all scheduled and completed site visits.
- Collect client feedback post-visit and report insights to the sales and marketing teams.
- Assist in creating reports on site visit success rates and identify areas for improvement.
- Manage any unforeseen issues that may arise during site visits, ensuring a seamless experience for the client.
- Initiate outbound calls to prospective customers using a prepared list or database.
- Identify potential clients by researching and qualifying leads.

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (required)

Work Location: In person

Application Deadline: 02/09/2024
Expected Start Date: 30/08/2024



  • Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full time

    A **customer support associate's** job role is to provide customer service, manage customer concerns, and build positive customer relationships: - Prepare for customer inquiries: Study products, services, and customer service processes Customer support associates should have strong interpersonal skills, be able to work independently and as part of a team,...


  • Ambattur, Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full time

    A customer service associate's job description includes: - Responding to customer inquiries: Answering customer questions, understanding their concerns, and resolving issues - Providing technical support: Troubleshooting product and service issues - Maintaining customer relationships: Keeping customers satisfied and managing their concerns - Recording...


  • Ambattur, Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full time

    customer support associate language (Kannada) 13k-15k **Gather the Feedback from Customer & Maintain Long Lasting Relationship**. Handle inbound & Outbound calls from customers in a professional and courteous manner. Listen attentively to customer inquiries, concerns, and feedback. Provide accurate information and solutions to customer queries. **Job...


  • Chennai, Tamil Nadu, India Cosmosoft technologies Full time

    customer support associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individua **Job Types**: Full-time, Permanent, Fresher Pay:...


  • Sholinganallur, Chennai, Tamil Nadu, India Sripranav Sports Academy Private Limited Full time

    **Company Description** Thiram Sports Academy is a state-of-the-art multisport academy located in Chennai, covering 2 acres of land. The academy offers a wide range of sports activities such as badminton, cricket, martial arts, football, gymnastics, roller skating, fencing, silambam, yoga, and archery, with top-notch modern infrastructure...


  • Kovilambakkam, Chennai, Tamil Nadu, India Humanhire Corp Full time

    We are looking forward for Customer support associate. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹250,000.00 - ₹500,000.00 per year **Benefits**: - Health insurance - Life insurance - Provident Fund Schedule: - Night shift - Rotational shift - UK shift - US shift Supplemental pay types: - Performance bonus Work Location: In person


  • Teynampet, Chennai, Tamil Nadu, India Industrial Support Services Full time

    Customer Support Executive **Should have Experience in Customer Support / Tele Sales / TeleMarketing** **Minimum 3 Languages Required (Except Tamil)** **Exp : 1 yr - 3 yrs** **Immediate Joining Will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid time off - Provident...


  • Saidapet, Chennai, Tamil Nadu, India Snow Planners And Builders Full time

    **We are hiring!!!!** **Process: Customer support Associate - Malayalam / Kannada** **Location: Saidapet, Chennai** **Qualification: 12th / Diploma / Graduate** **Languages : English + Malayalam** **English + Kannada** **Salary - 11000 to 12500 Take home** **Shift: Day shift and Sunday weekoff** Roles and Responsibilities: Assist customers in...


  • Chennai, India MoSahay Associate Full time

    **Job Types**: Full-time, Fresher **Salary**: Up to ₹16,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (required) **Language**: - English (required) - Hindi (required) Ability to Commute: - Chennai, Tamil Nadu (required) Ability to Relocate: - Chennai, Tamil Nadu: Relocate...


  • Chennai, Tamil Nadu, India KBR Full time

    **Title**: Associate IT Customer Support Technician **Key Responsibilities**: Receive, inspect, and record IT equipment deliveries, ensuring that all items match purchase orders and specifications. Store IT equipment and components in the warehouse, following proper storage protocols to prevent damage or loss. Maintain accurate inventory records and manage...


  • Chennai, Tamil Nadu, India WITBLOOM TRAINING & PLACEMENT Full time

    Designation: - Customer support associate The job involves 2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs 3. Understanding multiple products and processes 4. Influencing customers to buy or retain product or service by following a prepared script to give product...


  • Coimbatore, Tamil Nadu, India Netlyo Technologies LLP Full time

    Job Description: Customer Support Associate Location: Coimbatore (On-site) Qualification: Graduate in any discipline, MBA Experience: 2+ years Immediate joiners Technical Competencies: - Understanding of the basics of Indian jewelry industry, history and culture. - Knowledge of jewelry marketing, customer relations, product display, customer...


  • Tambaram, Chennai, Tamil Nadu, India SRI JAMBU MAGARISHI GOVINDAMMAL TRUST Full time

    1. Retail Sales Specialist cum Cashier 2. Retail Associate cum Cashier 3. Associate Customer Care ( Voice & Non-Voice ) **Job Types**: Full-time, Permanent **Salary**: From ₹15,000.00 per month **Benefits**: - Food provided - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay types: - Overtime pay - Performance bonus - Yearly...


  • Chennai, Tamil Nadu, India BBS Solutions Full time

    **Work From Office** Process**:Live keeping process (Voice Support) (English /Tamil/ Malayalam ).** Designation: Business Associate. Age: 18-32 (Both Male and Female) Qualification: Any Graduates / Post Graduates / Diploma (Arrears /Backlogs also applicable) Skills Required: Good English communication with Tamil speaking skills. Experience**:6 months...


  • Coimbatore, Tamil Nadu, India LYFnGO Technologies Pvt Ltd Full time

    Job Description: As a Customer Support Associate (Fresher), you will play a crucial role in delivering excellent customer service to our clients. This entry-level position is suitable for individuals who are enthusiastic, quick learners, and possess good communication skills in English. Proficiency in Hindi is optional, and the role is based in a Work From...


  • Chennai, India Tekhunt Solutions Full time

    **Role**:Customer Support Associate(International Voice Process) **Experience**:Fresher **Salary**:18K **Education**:Computer science background-(B.sc, BCA, MCA, B.E - Computer science) **Required Skills: - ** - Solve technical queries - A team player - Active listening and questioning, an eye for detail to determine the root cause of the issue, to...


  • Chennai, Tamil Nadu, India SRI SAI POWER AND EQUIPMENTS PVT LTD Full time

    **Role: Customer Support Associate (BPO Process) - Work From Office** **Qualification: Any UG (or) PG Degree Must** **Language: Malayalam (or) Kannada (or) English + Tamil** **Experience: Min 6 Months to 1year BPO, Tele calling, Voice process Experience** **Gender: Male (or) Female** **Working days: Monday to Saturday (Sunday Week off) - Every Month 2nd...


  • Chennai, Tamil Nadu, India Facultyzone talent acquisition Full time

    Company Name: - Mentor Match Job Position: - Customer Success Associate Job Description: - Facultyzone Talent Acquisition is hiring for Mentor Match, seeking a Customer Success Associate who blends teaching expertise with exceptional customer support. This role focuses on enhancing user satisfaction, driving retention, fostering growth and delivering...


  • Chennai, Tamil Nadu, India GB Tech Corp Full time

    **Job Title**: Sales and Support Associate **Company**: GB Tech Corp (Skynav) **Location**: Tambaram **Job Type**: Full-time **Position Overview**: The Sales and Support Associate will play a crucial role in driving sales and providing exceptional customer support for our GPS products. - **Sales Activities**: - Promote and sell Skynav’s GPS products...


  • Chennai, Tamil Nadu, India Sarvajith Infotech Full time

    **Gender Preference**:Male/ Female - Good communication skill - Graduate/Knowledge in electrical engineering. - Installation & Commissioning of our EV chargers and maintain SOP for the same. - FAQ for customer service support - understanding the issue and allocation of respective teams to close the issue ASAP - Maintain customer CMS and product details -...