Call Officer
4 months ago
**Requirements**:
A) Educational Qualifications:
- Any Graduate in Social work(BSW/BA ) in counselling or psychotherapy or geriatrics or social work.Preferrably Post Graduate (MA/MSW/MSc Psychology) in counselling or psychotherapy or geriatrics or social work.
B) **Working Experience**:
- Experience in working at any of the response systems/ health emergency connect Centre/other connect Centre.
- 3 years, preferably counselling experience or working with the elderly
**C)** **Skills Required**:
- Excellent communication skills.
- Counselling.
- Telephone etiquette.
- Empathy.
- Listening skills.
- Patience and politeness with elderly persons.
- Decision making.
- Relationship building.
- Fluency in English, Language of the state and Hindi.
**D) Roles & Responsibilities**:
- Person will be responsible for attending the calls made to the helpline number
- Person will be responsible to quickly assess the genuine/serviceable calls.
- Person will be responsible for responding to the calls made by the elderly to the helpline number.
- Person will be required to ask the right questions to validate the calls, understand the requirements of the elderly persons and respond appropriately.
- Persons will be required to coordinate with concerned official or person to support the elderly who ever calls to helpline.
- Person will be required to ask the right questions to validate the calls, understand the requirements of the elderly persons and respond appropriately.
- Person will be required, wherever necessary, to coordinate with the field teams where actions are required to be taken on the ground and follow up for closure of action.
- Person will be required to create appropriate documentation, protocols, processes etc. for effectively handling the requests.
- Person will be required to generate necessary reports and case studies regarding the calls.
**Benefits**:
- Health insurance
- Paid time off
- Provident Fund
Schedule:
- Evening shift
- Morning shift
**Experience**:
- total work: 3 years (required)
Work Location: In person
-
Call Officer
7 months ago
Bengaluru, Karnataka, India Nightingales Medical Trust Full time**Requirements**: A) Educational Qualifications: - Any Graduate in Social work(BSW/BA ) in counselling or psychotherapy or geriatrics or social work.Preferrably Post Graduate (MA/MSW/MSc Psychology) in counselling or psychotherapy or geriatrics or social work. B) **Working Experience**: - Experience in working at any of the response systems/ health...
-
Calling Agent Officer
4 months ago
Bengaluru, Karnataka, India add-on Scans & Labs Full timeImmediate Requirement for Calling Agent Officer / Tele Caller for a diagnostic centre in Bengaluru ( add-on Scans & Labs, Sarjapura road) Position - Calling Agent Officer / Tele Caller Department: Customer Care No of openings: 00 Qualification - PUC / Any Degree Experience: 2 to 7 Years Age: 22 to 35 Years Langueges: English, Kannada & Hindi Job...
-
Call Officer
7 months ago
Kasturinagar, Bengaluru, Karnataka, India nightingales Medical Trust Full time**Requirements**: A) Educational Qualifications: - Any Masters or Graduation/ Graduation in counselling or psychotherapy or geriatrics or social work B) **Working Experience**: - Experience in working at any of the response systems/ health emergency connect centre/other connect centre - 3 years, preferably counselling experience or working with the...
-
Call Coordinator
7 months ago
Bengaluru, Karnataka, India Manipal Hospitals Full time**Key responsibility areas/ duties**: - To ensure logging of all the calls in the ITSM tool. - Respond to incoming calls from customers, clients, and other stakeholders professionally and courteously. - Collaborate with other departments to ensure effective communication flow. - Handle customer complaints or concerns and escalate to the respective...
-
Tele Calling Executive
7 months ago
Bengaluru, Karnataka, India Deccan Finance Limited Full timeUrgently hiring a Tele-caller Executive at a Chennai-based Company with good communication skills in Kannada, Hindi and English. Office location: Bangalore - Only Collection calling for customers across Karnataka. - Must Be responsible. - Responsible for regular office activities and Tele-calling as per the provided Database. - Freshers are also welcome if...
-
Call Center Executive
1 month ago
Bengaluru, Karnataka, India IndusViva Health Sciences Pvt Ltd Full timeThe Executive will handle either of the 3 roles or a combination mentioned below as per the requirement of the department. Work Location Bangalore. Inbound Calls: Executive will receive the calls at the DCS call centre and respond to the queries of the distributors or raise ticket as per the severity of the calls. Outbound Calls: Executive will out call...
-
Call Center Executive
3 months ago
Bengaluru, Karnataka, India IndusViva Health Sciences Pvt Ltd Full timeThe Executive will handle either of the 3 roles or a combination mentioned below as per the requirement of the department. Work Location Bangalore. Inbound Calls: Executive will receive the calls at the DCS call centre and respond to the queries of the distributors or raise ticket as per the severity of the calls. Outbound Calls: Executive will out call...
-
Tele Calling Executive
7 months ago
Bengaluru, Karnataka, India MAVEN SOURCES BUSINESS solutions Full time**Tele calling executive - Location - Bangalore** **No. of Agents : 3** **Job Description: Call the generated leads and inbound enquiries and validate them and fix appointments to visit the office, for their immigration services like student Visa, work Visas.** **Qualification - Any qualification is fine** **Language - Good English** **Experience - 6...
-
Call Center Executive
6 months ago
Bengaluru, Karnataka, India Hiringlabs Business Solutions Full time**Call Center Executive role: - ** - Answer and handle inbound and outbound calls from patients and their families in a timely and professional manner. - Provide accurate and helpful information to patients and their families about the hospital's services, policies, and procedures. - Schedule appointments for patients and provide them with the necessary...
-
Tele Calling Executive
2 months ago
Bengaluru, Karnataka, India Solid Performers Private Limited Full time**URGENTLY HIRING!!** **Key Responsibilities**: - Initiate and manage calls to potential clients, - Identify customer needs, answer inquiries, and guide them through sales process. - Explain features and benefits effectively to prospective clients. - Maintain accurate records of interactions in the CRM system - Conduct follow-up calls to prospective...
-
Tele Calling Executive
3 weeks ago
Bengaluru, Karnataka, India Aqtronics Full timeActively call new and existing customers to generate leads and drive sales for our distribution services. - Prepare and send accurate and timely quotations to customers. - Provide administrative support to the sales team as needed. **Requirements**: - Bachelor's degree in Business Administration, Marketing, or a related field. - Excellent communication...
-
Call Center Executive
6 months ago
Bengaluru, Karnataka, India Belenus Champion Hospital Full timeHi Greetings from **Belenus Champion Hospitals Pvt Ltd Bangalore** **We looking for an Executive - Call Centre** - "Should be flexible with the Timings"_ **Requirement**: Call Handling, Scheduling Doctor Consultation / Visit, Giving information about hospital and services details to caller / patient Good Communication Skills Mandatory English Knowledge...
-
Call Center Executive
2 months ago
Bengaluru, Karnataka, India Belenus Champion Hospital Full timeHi Greetings from **Belenus Champion Hospitals Pvt Ltd Bangalore** **We looking for an Executive - Call Centre** - "Should be flexible with the Timings"_ **Requirement**: Call Handling, Scheduling Doctor Consultation / Visit, Giving information about hospital and services details to caller / patient Good Communication Skills Mandatory English Knowledge...
-
Tele Calling Executive
6 months ago
Bengaluru, Karnataka, India CRANES VARSITY PVT LTD Full time**Experience-1 Yrs - 3 Yrs** **Roles and Responsibilities**: - Tele Calling - Fixing Client visits for account managers - Ready to work with targets - Excellent communication & MS Office knowledge - Tele sales experience required & should be able to handle the Corporate clients - Sending commercial proposal to clients & follow up for PO and payments -...
-
Tele Calling Executive
4 weeks ago
Bengaluru, Karnataka, India RIPSIL Digital Services Pvt Ltd - Rinteger Full timeMake outbound calls to potential clients to generate leads. - Explain and promote services in a clear and persuasive manner. - Understand Client needs and suggest appropriate solutions. - Handle inquiries and resolve customer complaints effectively. - Maintain accurate records of calls and customer interactions. - Follow up with leads and clients to nurture...
-
Tele Calling Executive
2 weeks ago
Bengaluru, Karnataka, India Amples Designs Interiors Full time**We’re Hiring! Telecaller Executive (Female)** Are you a dynamic and confident individual with great communication skills? Join our team at **Amples Designs Interiors** **Position**: Telecaller Executive (Female) **Job Type**: Full-Time **Responsibilities**: - Handle inbound and outbound calls professionally. - Explain our interior design services to...
-
Tele Calling Executive
7 months ago
Banaswadi, Bengaluru, Karnataka, India COEQUAL SERVICES Full timeGreetings from COEQUAL SERVICES!!! **This job position is for "Work From Office"**Work Location: Banaswadi, Bengaluru** COEQUAL SERVICES 101, 'A' Block, "Sarovar Mansion" 1st Floor, Dodda Banaswadi Main Road, Annaiah Reddy Layout, Banaswadi, Bengaluru - 560 043. **Job description: Tele Calling Executive.** We are looking for a dynamic "FEMALE"...
-
Call Center Representative
6 months ago
Bengaluru, Karnataka, India Refex Group Full timeRefex Group O3 Mobility is looking for Call Centre Executives 4 in no need to work in night and evening shift The office is located in Mekhri circle Sadashiva NAgar Armane road contact Raghavendran 9791192353 **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance Schedule: - Evening shift -...
-
Phone Banking Officer
2 months ago
Bengaluru, India Call For Jobs Full timeContinuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details.Call handling as per defined standards.Accurate resolution for customer queries.Promoting Digital Banking services for a superior customer service experience.Profiling of customers in order to aid right cross-servicing...
-
Tele Calling Executive
3 months ago
Bengaluru, Karnataka, India Q SPIDERS Full timeJob Title: Placement Executive Assistant **Job Type**: Full Time Location: Bangalore Key Responsibilities: PRIORITY LANGUAGES- HINDI/ ENGLISH / KANNNADA/TAMIL/TELUGU(any one language is mandatory) - Make outbound calls to convince the students /college placement officer to join our courses provided. - Build rapport with students and colleges. - Provide...