Tele Calling Executive
1 week ago
Greetings from COEQUAL SERVICES
**This job position is for "Work From Office"**Work Location: Banaswadi, Bengaluru**
COEQUAL SERVICES
101, 'A' Block, "Sarovar Mansion" 1st Floor, Dodda Banaswadi Main Road, Annaiah Reddy Layout, Banaswadi, Bengaluru - 560 043.
**Job description: Tele Calling Executive.**
We are looking for a dynamic "FEMALE" Executive
Key Responsibilities:
The Tele calling Executive plays a vital role in promoting products or services, generating leads, and maintaining customer relationships over the phone. This role requires effective communication skills, a persuasive demeanor, and the ability to handle customer inquiries and concerns professionally. Tele calling Executives typically work in call centers, sales teams, or customer service departments.
**Responsibilities**:
Outbound Calls: Make outbound calls to potential customers or leads to introduce products/services, explain features and benefits, and generate interest.
Inbound Calls: Answer incoming calls from customers, address inquiries, provide information, and resolve any issues they may have.
Lead Generation: Identify and qualify potential leads through cold calling, market research, and data mining.
Sales Pitch: Present and explain the value proposition of products/services to potential customers, highlighting how they meet the customers' needs.
Customer Engagement: Build rapport with customers, understand their needs, and suggest appropriate solutions to address those needs.
Product Knowledge: Possess a deep understanding of the products/services offered to answer customer questions accurately and persuasively.
Follow-Up: Maintain a follow-up schedule to nurture leads and convert them into customers.
Data Entry: Record and update customer information, interactions, and outcomes accurately in the company's CRM system.
Targets and Metrics: Meet or exceed assigned sales targets, call quotas, and other performance metrics.
Script Adherence: Follow provided call scripts while also adapting conversations based on customer responses.
Objection Handling: Address customer objections and concerns effectively, striving to overcome resistance and hesitations.
Upselling and Cross-Selling: Identify opportunities to upsell or cross-sell additional products/services to existing customers.
Feedback: Provide feedback to the management team on common customer questions, concerns, and suggestions for improvement.
Professionalism: Maintain a professional and courteous tone during interactions to ensure positive customer experiences.
Time Management: Efficiently manage call time to maximize productivity and meet daily/weekly targets
Good Communication Skills (Spoken and Written)
Languages: Kannada, English, Hindi is Mandatory
**Perks and Benefits**:
**Education**:
Any Graduates / Post Graduates.
Age Limit & Experience - Below 35 years
**IT IS WORK FROM OFFICE JOB**
**Salary**: ₹15,000.00 + Incentives.
**Salary**: From ₹15,000.00 per month
Day range:
Monday to Friday
Shift:
Day shift
Speak with the employer +91 9606456982
**Job Types**: Permanent, Full-time
**Salary**: ₹10,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
**Speak with the employer**
+91 9606456982
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