Current jobs related to Customer Success Associate - HSR Layout Bengaluru Karnataka - Ionage.in

  • Customer Success Associate

    4 weeks ago

    HSR Layout, Bengaluru, Karnataka, India AlgoShack Full time

    **Job Summary**: We are looking for an enthusiastic **Customer Success Associate** who is passionate about helping customers and has **testing experience from college projects or internships**. In this role, you will assist customers in effectively using our products, troubleshoot basic technical issues, and work closely with internal teams to improve...

  • Customer Success Associate

    3 weeks ago

    Bengaluru, Karnataka, India Proactive for her Full time

    **Proactive For Her** is looking for **Customer Success Associate**for **Koramangala, Bangalore** location **Qualification**:Anyone with Bachelors Degree(preferably in Health care, Hospital) **Experience**: Fresher - 1 years experience **Designation**: Customer Success Associate **Gender**:Female Only **Location**: Indiranagar, Bangalore - Strong...

  • Customer Success Associate

    3 weeks ago

    Bengaluru, Karnataka, India Datadog Full time

    As a Customer Success Associate, you will train, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You'll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology...

  • Customer Success Associate

    3 weeks ago

    Bengaluru, Karnataka, India Beyond Pricing Full time

    Beyond is the global leader in revenue management, helping hosts and property managers unlock new ways to generate the most revenue with their vacation rentals. Since pioneering dynamic pricing for the vacation rental market a decade ago, Beyond has supported millions of listings globally and helped customers increase their annual revenue by an average of...

  • Customer Success Associate

    3 weeks ago

    Bengaluru, Karnataka, India Join Our Team Full time

    Beyond is the global leader in revenue management, helping hosts and property managers unlock new ways to generate the most revenue with their vacation rentals. Since pioneering dynamic pricing for the vacation rental market a decade ago, Beyond has supported millions of listings globally and helped customers increase their annual revenue by an average of...

  • Associate - Customer Success

    6 days ago

    Bengaluru, Karnataka, India Freshworks Full time

    **Company Description** About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating...

  • Customer Success Associate

    4 weeks ago

    Bengaluru, India FullThrottle Labs Full time

    **Customer Success Associate at FullThrottle Labs** FullThrottle Labs is looking for a Customer Success Associate who can develop and maintain long-term business relationships by serving as an internal advocate and client liaison for our HR Tech tool PyjamaHR! As Customer Success Associate you will be building strong relationships with customers and...

  • Customer Success Associate

    3 weeks ago

    Bengaluru, Karnataka, India Poppulo Full time

    **Introduction** Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we're working on what's next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space...

  • Customer Success Associate

    3 weeks ago

    Bengaluru, India Narvar Full time

    **Narvar Hybrid Eligible locations**:Atlanta, GA | Austin, TX | New York, NY | San Francisco, CA | London, UK | Bangalore, India | Tokyo, Japan **Narvar is growing!** We are hiring a Customer Success Associate to help scale our customer base. You are a person who is self-motivated, problem solver and willing to learn and take action. You get to work with...

  • Customer Success Associates

    4 weeks ago

    Yelahanka New Town, Bengaluru, Karnataka, India ETOE Full time

    **CUSTOMER SUCCESS ASSOCIATES**: - Education Solutions Company YELAHANKA NEW TOWN, BENGALURU **Applicants residing within 10 km of Yelahanka only need to Apply** To fuel our growth we are looking for a passionate **CUSTOMER SUCCESS ASSOCIATE** immediately. This role would be part of the B2C and B2B sales functions in driving a new customer acquisition,...

  • Customer Success Associate

    4 weeks ago

    Bengaluru, India WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED Full time

    **Profile**: Customer Success Associate Experience : Less than a year/1 year Location : Bengaluru JD/Scope of Work Responsibilities: - Get in touch with the students to understand their academic status - Collect the required data and cr .]["Any Graduate"] 1-5

  • Customer Support Associate

    4 weeks ago

    HSR Layout, Bengaluru, Karnataka, India ZoloStays Full time

    **Designation** - Customer Support Associate **CTC** - 3- 3.5 LPA **Working Days**: - 6 **Shift**: - Night **AboutZolo** ZoloStays stands out as the **leading** provider of managed co-living spaces in India, catering to the needs of both working professionals and students. With over $100 Mn funding from Nexus Venture Partners, IDFC Alternatives, and...

  • Customer Support Associate

    4 weeks ago

    HSR Layout, Bengaluru, Karnataka, India Paisa wapas Full time

    Paisa Wapas is hiring for a Customer Support Associate Location: HSR Layout, Bengaluru Experience: 1-2 years **Responsibilities and Duties** - Help in improving processes to optimise the better customer experience. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution...

  • Customer Success

    2 weeks ago

    Bengaluru, Karnataka, India Omnify Full time

    **FULL TIME** *** **Bangalore** **1 - 2 Years of Experience** **Job Brief**: **Roles and Responsibilities**: - Oversee the entire customer lifecycle, from onboarding to enabling business success for customers. - Drive retention and growth by understanding customer business needs and supporting their success. - Ensure Customer Success best practices are...

  • Customer Support Associate

    3 weeks ago

    HSR Layout, Bengaluru, Karnataka, India Sharpsell.ai Full time

    **About the Role**: We are seeking a customer-focused Customer Support Associate to join our dynamic support team at Sharpsell. In this role, you will be the first point of contact for our customers, providing essential support and ensuring their issues are resolved quickly and efficiently. Your primary responsibility will be to handle customer inquiries,...

  • Customer Success Associates

    4 weeks ago

    Bengaluru, India ETOE GLOBAL Full time

    **CUSTOMER SUCCESS ASSOCIATES - Education Solutions Company** **BANGALORE** To fuel our growth we are looking for passionate **Customer Success Associates **immediately. This is an excellent opportunity with unlimited potential for a self-driven, tenacious, intelligent, articulate, ambitious, and intuitive individual who enjoys the fast-paced work...

  • Customer Success Executive

    3 weeks ago

    HSR Layout, Bengaluru, Karnataka, India Dsyncultr Interiors Full time

    **Job description** Pre-Sales Member will be part of the Sales Team and is pivotal in identifying potential customers and provide apt solutions. The role demands good aptitude for sales and be able to communicate well. **Job Requirement** - A graduate in any stream (10+2+3 regular education) - Graduate Fresher or Interns can apply - Customer focused and...

  • Customer Service Associate

    3 weeks ago

    Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    Job Role: - Customer support associate Required skills and qualifications: - Strong written and verbal communication skills with neutral Indian Accent. - Ability to communicate calmly and diplomatically with patients & co-workers. - Keen attention to detail, especially involving checking patient details and update the proper information in relevant...

  • Customer Success Associate

    3 weeks ago

    Bengaluru, India FullThrottle Labs Full time

    **About Us**: - PyjamaHR is the world's Best FREE applicant tracking system (ATS) and recruitment software. It transforms the recruitment process by reducing the effort and the time taken for each task in the hiring lifecycle. We have raised a funding round from some of the best investors globally and are looking forward to scaling rapidly. Join us to be a...

  • Customer Success Associate

    4 weeks ago

    Bellandur, Bengaluru, Karnataka, India vertex global services Full time

    **POSITION**:Customer Success Associate **JOB SUMMARY**: To handle queries and complaints from customers tactfully, provide excellent customer experience at every interaction, and ensure an end-to-end resolution by taking complete ownership of the customer in every transaction. The goal is to gradually achieve superior customer engagement and ensure a...

Customer Success Associate

4 weeks ago

HSR Layout Bengaluru Karnataka, India Ionage.in Full time

**About Ionage**:Ionage is at the forefront of accelerating electric vehicle (EV) adoption by
offering innovative solutions that mitigate range anxiety, provide intelligent routing, and a
universal wallet to give EV owners a frictionless charging experience. We also offer robust
APIs and SDKs to enterprises in the EV charging ecosystem or planning to be a part of it. With
deep expertise in building tech-enabled EV charging solutions, Ionage is trusted by major
Charge Point Operators (CPOs), Automotive OEMs, and EV users alike in India. We are
committed to driving the future of sustainable transportation.

**Key Responsibilities**:
**Onboarding**:
Conduct thorough onboarding sessions with new customers to familiarise them with
IONAGE products and services.
Understand customers' specific needs, goals, and expectations.
Provide personalised guidance on product usage, features, and best practices.
**Proactive Engagement**:
virtual meetings.
Anticipate and address customer concerns or challenges promptly.
Offer proactive assistance and recommendations to help customers achieve their goals.
**Product Adoption**:
Monitor customers' usage of IONAGE products and identify areas for improvement or
optimization.
Provide targeted training sessions or resources to enhance product adoption and
proficiency.
Offer guidance on integrating IONAGE products into customers' existing workflows for
maximum efficiency.
**Customer Education**:
Develop educational materials such as tutorials, webinars, and knowledge base articles to
empower customers.

**Customer Feedback**:
Actively solicit feedback from customers through surveys, interviews, and feedback forms.
Analyze customer feedback to identify trends, pain points, and areas for improvement.
Use customer feedback to drive product enhancements, feature requests, and service
improvements.
**Success Planning**:
Collaborate with customers to develop success plans tailored to their specific goals and
objectives. Set clear milestones, metrics, and KPIs to measure progress and success.
Regularly review success plans with customers and adjust strategies as needed to ensure
alignment with evolving needs.
**Customer Advocacy**:
Cultivate strong relationships with satisfied customers and encourage them to become
advocates for IONAGE. Facilitate customer referrals, testimonials, and case studies to
showcase successful use cases. Recognize and reward customers who actively promote
IONAGE within their networks.
**Key Metrics**:
Continuous Improvement: Regularly review and refine customer success strategies based
on feedback, data analysis, and industry best practices. Encourage collaboration across
teams to ensure a customer-centric approach at all stages of the customer journey.
**Documentation and Training**:Maintain detailed documentation of customer interactions,
success plans, and feedback.
Provide ongoing training and development opportunities for the Customer Success team to enhance their skills and expertise.
**Conclusion**: By following the strategies outlined in this playbook and maintaining a
customer-centric approach, IONAGE aims to drive customer satisfaction, retention, and
advocacy, ultimately contributing to the company's long-term success and growth.
**Parameters for success.**:

- make sure the chargers are ONLINE
- Make sure all the location details are available
- Make sure client is aware of DO’s & Don’ts
- Make sure the payments & Invoice are made on time
- Make sure to be aware of the updates.
- make sure to have interaction with the clients on a timely manner

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person