Field Service Technician Wfh
2 weeks ago
()- Diploma- Fresher - yrs- Job Type : Full Time-
- Salary : 16500 To 25500 Per Month- Open- Posted : 2/7/2023 1:42:54 AM**Description**:
**Job brief**:
We are looking for a self-starter Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
**Responsibilities**:
- Provide service and customer support during field visits or dispatches
- Tie workflow to schedule
- Manage all on site installation, repair, maintenance and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Document processes
- Operate vehicle in a safely manner and use field automation systems
- Follow all company’s filed procedures and protocols
- Cooperate with technical team and share information across the organisation
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with customers
**Requirements and skills**:
- Proven Field Service experience
- Ability to troubleshoot, test, repair and service technical equipment
- English literacy
- Ability to work flexible shifts and to adapt to changing work schedules
- Technical degree or certificationShare Your Updated CV To WhatsApp 7617439021, 8923620770
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