Customer Care Executive
2 weeks ago
**ob Overview**
As a Customer Support Executive at TechyWechy, you will be the first point of contact for our clients, addressing inquiries, resolving issues, and ensuring a seamless customer experience. You will play a pivotal role in upholding TechyWechy's reputation for providing exceptional IT rental services and AMC solutions across India.
**Key Responsibilities**
- Assist customers with troubleshooting IT equipment, rental details, and AMC-related queries.
- Coordinate with technical teams to resolve issues within TechyWechy's **60-minute AMC resolution policy**.
- Maintain accurate records of customer interactions, service issues, and resolutions in the CRM system.
- Handle escalations and ensure customer satisfaction by following up on unresolved queries.
- Provide detailed product or service information to customers and guide them on the best solutions.
- Collaborate with other departments, including Sales and Technical Support, to enhance the customer experience.
**Qualifications and Skills**
- Bachelor’s degree or equivalent experience in a customer-facing role.
- Strong communication skills (verbal and written).
- Excellent problem-solving abilities and a customer-first attitude.
- Familiarity with IT products, services, and basic troubleshooting.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to manage multiple tasks and prioritize effectively under pressure.
**Perks and Benefits**
- Competitive salary and performance incentives.
- Professional training and growth opportunities.
- A dynamic and supportive work environment.
- Opportunity to work with cutting-edge IT solutions.
**About TechyWechy**:
TechyWechy is a leading provider of IT rental and AMC services, offering unparalleled customer service with India's first **60-minute AMC resolution policy**. Since 2018, we have been delivering tailored solutions to over 2,500 startups and corporate clients nationwide.
If you are passionate about customer service and looking to grow in a fast-paced tech environment, we’d love to hear from you
Pay: ₹15,000.00 - ₹27,839.76 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- Hindi (preferred)
- English (required)
Work Location: Hybrid remote in Bengaluru, Karnataka
-
Customer Care Executive
6 months ago
Bengaluru, Karnataka, India Lifetime Health Plus Care Pvt Ltd Full timeChatGPT Job Title: Customer Support Executive (Night Shift) - Medical Background **Job Description**: Are you passionate about providing exceptional customer support and making a positive impact in the healthcare industry? Join our team at Lifetime Health as a Customer Support Executive for the night shift, where you'll play a crucial role in ensuring our...
-
Customer Care Executive
7 months ago
Bengaluru, India Alpha Customer Care Pvt Ltd Full time**Job Profile** - Inbound support - Service ticket management - L1 Tech support - Service call tracking and scheduling - Outbound customer feedback survey **Support Channel**: - Voice / Mail/ Whatsapp **Qualification**: - Degree - Diploma - Puc pass/fail **Languages**: - English, Hindi & Regional Language - English, Hindi & Marathi - English, Hindi &...
-
Customer Care Executive
6 months ago
Bengaluru, Karnataka, India Recruitster India pvt ltd Full timeUrgent hiring for Customer Care Executives for BANKING process Designation - Customer Care Executives Location - Bangalore Salary - 14500/- take home +attractive incentives Education: Graduate/ Undergraduate/Fresher/ Experienced can apply Languages: English +1 South language is mandatory (Kannada/Tamil/Telugu/Malayalam) Day shifts, 6 days...
-
Customer Care Executive
7 months ago
Bengaluru, Karnataka, India subhadrajobsconsultancy Full time1) Hi, We Have The opening for the customer care executive Qualification : Any Graduates 6 Days working 9 hours of rotational work 8am to 8pm (female) 8am to 12am (male) 1 Rotational Off Work from Office CTC : Upto 22,000/- per month* Quarterly Bonus : 3,894/ No. Of requirements : 50 2)Hi, we have the opening for customer care...
-
Customer Care Executive
4 weeks ago
Bengaluru, Karnataka, India Force Management Full time**We are Looking for Customer care Executive for Bangalore Location.** **For Speak to Employer - 8420612233** Fluent in Hindi and English needed must. Exp - Minimum 2Yrs in Customer care. Location - JP Nagar - 7th Phase, Bangalore **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Health...
-
Customer Care Executive
3 weeks ago
Bengaluru, Karnataka, India 21 Wayout Full time**We are Looking for Customer care Executive for Bangalore Location.** **For Speak to Employer - 8420612233** Fluent in Hindi and English needed must. Exp - Minimum 2Yrs in Customer care. Location - JP Nagar - 7th Phase, Bangalore **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month **Job Types**: Full-time, Permanent Pay:...
-
Customer Care Executive
6 months ago
Bengaluru, Karnataka, India Hiringlabs Business Solutions Full timeCustomer Care Executive The Customer Care Executive plays a crucial role in ensuring customer satisfaction and loyalty. They are responsible for providing exceptional service to customers, addressing inquiries and concerns, and representing the company in a professional and positive manner. Their role is pivotal in maintaining strong customer relationships...
-
Customer Care Executive
2 months ago
Bengaluru, Karnataka, India SIRUVASRI ENTERPRISES Full timeWE NEED CUSTOMER CARE EXECUTIVE DESIGNATION : CUSTOMER CARE EXECUTIVE LOCATION : SINGASANDRA - BANGALORE EXPERIENCE : 2-3 YEARS SALARY : 20K BASED ON EXPERIENCE FEMALE CANDIDATES ONLY CAN APPLY IMMEDIATE JOINERS CAN APPLY **Job Type**: Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: - Day shift - Rotational shift **Education**: -...
-
Customer Care Executive
2 months ago
Kammanahalli, Bengaluru, Karnataka, India Desi Masala Restaurant Full timeCustomer Care Executive A customer care executive for a restaurant is responsible for addressing customer queries, resolving issues, and ensuring a high level of customer satisfaction. They also communicate the company's service expectations and maintain positive relationships with customers. Some skills and responsibilities of a customer care executive...
-
Customer Care Executive
7 months ago
Bengaluru, Karnataka, India ESATISFY HR SOLUTIONS Full timeWe are Hiring For Customer Care Executive. A Customer Care Executive is the first point of contact for clients and consumers who works to ensure that customers are satisfied with the products, and services offered by the organization. Qualification - Should be a Graduate from any field Experience - Freshers and Min 1 year of experience from BPO Salary -...
-
Customer Care Executive
6 months ago
Bengaluru, Karnataka, India ESATISFY HR SOLUTIONS Full timeWe are Hiring For Customer Care Executive. A Customer Care Executive is the first point of contact for clients and consumers who works to ensure that customers are satisfied with the products, and services offered by the organization. Qualification - Should be a Graduate from any field Experience - Freshers and Min 1 year of experience from BPO Salary -...
-
Customer Care Executive
7 months ago
Bengaluru, Karnataka, India Digital Marketing Academy Full time**Job Description of Customer Care Executive** - Processing of enquiries received - Uploading the leads into ERP, regular follow-ups based on the scheduled date and updating status. - Sending mails, SMS and WhatsApp to interested students. - Call cold/warm leads (as provided) - Get students to walk-into the office - Daily reports to be sent to respective...
-
Customer Support Executive Health Care
3 months ago
Bengaluru, Karnataka, India Lifetime Health Plus Care Pvt Ltd Full timeJob Title: Customer Support Executive - Health Care Location: Bangalore Company: Lifetime Health About Us: Lifetime Health is a leading healthcare home service startup dedicated to providing personalized and top-quality healthcare services to our clients. We are committed to improving the health and well-being of our customers by delivering the highest...
-
Customer Care Executive
2 months ago
Bengaluru, Karnataka, India SIRUVASRI ENTERPRISES Full timewe need customer care executive designation : customer care executive location : Singasandra, Bangalore experience : 1-2 years salary : 18k-20k immediate joiners can apply **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: - Rotational shift **Education**: - Higher Secondary(12th Pass)...
-
Customer Care Executive
4 months ago
Bengaluru, Karnataka, India Hirecentrix Services LLP Full timeWe are hiring Customer Care Executive for Bangalore, Karnataka. Qualification - Graduate or Undergraduate Salary - 15000-25000 Age Limit - 30 years Working Days - 6 days of Working 1 day rotational week-off **Immediate Joiners** Contact Number - 9337949924 Work Location: In person **Speak with the employer** +91 9337949924
-
Customer Care Executive
3 months ago
Bengaluru, Karnataka, India SIRUVASRI ENTERPRISES Full timeWe need **Customer care Executive** **Female Only** Experience : 1-3 years Education : any graduation Skill 2. Proficiency in English and 2 additional language (Tamil, Kannada, Telugu or Hindi Location : Bangalore, Singasandra **Job Types**: Full-time, Permanent Schedule: - Day shift - Morning shift **Education**: - Bachelor's...
-
Customer Care Executive
6 months ago
Bengaluru, Karnataka, India Vennila Clothing Company (Ramraj Cotton - Retail Division) Full timeLocation: Bangalore - Proven successful experience as a Customer Care executive or similar role. - Resolving customer issues brought to your attention. - Knowledge about customer relationship management systems. - Monitoring the entire customer service process. - Good communication and interpersonal skills. **Benefits**: PF, ESI, Bonus, Gratuity, Leave...
-
Customer Care Executive
6 months ago
Bengaluru, Karnataka, India Qobotic info technology Full timeDesignation - Customer care Executive Salary - 16k to 20k Experience - Fresher/ Experience Language - Hindi fluent, English Skill - communication, sales knowledge **Job Types**: Full-time, Fresher Pay: ₹10,860.64 - ₹28,157.71 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Language**: - Hindi...
-
Customer Care Executive
6 months ago
Bengaluru, Karnataka, India Hometriangle Online Services Pvt Ltd Full time**Customer Care Executive Job Description** A customer support executive is responsible for providing customer service and support to clients of a company. The role requires the ability to communicate effectively with customers, understand their needs, and respond to their inquiries and concerns in a timely and professional manner. The job description may...
-
Customer Care Executive
6 months ago
Bengaluru, Karnataka, India Hometriangle Online Services Pvt Ltd Full time**Customer Care Executive Job Description** A customer support executive is responsible for providing customer service and support to clients of a company. The role requires the ability to communicate effectively with customers, understand their needs, and respond to their inquiries and concerns in a timely and professional manner. The job description may...