Telesales Executive

6 months ago

Mumbai, India Videojet Full time

**JOB TITLE: Telesales Executive**

**LOCATION: BANGALORE**

**WHO WE ARE**:
Videojet Technologies is a global leader in product identification, providing innovative coding and marking solutions that helps consumers ensure product safety and improve their productivity.

**WITHIN YOUR ROLE YOU WILL**:

- Realizing the daily customer connect targets defined in the system and entering up-to-date information into the system to reach the monthly sales targets.
- Forecast and achieve sales of Supplies revenue month over month for assigned territory.
- Find opportunities with existing customers to drive revenue. Promote Videojet supplies offers to our customers and provide competitive quotations.
- Follow up with customers to finalize price and issuance of purchase order.
- Coordinate with IB & Service associates to get required support to maximize connect & sales revenue.
- Track and monitor key performance indicators including retaining and regaining customers.
- Drive customer retention through timely customer connect to understand any dissatisfaction.
- Co-ordinate & follow-up with respective Videojet internal stakeholder to resolve any customer dissatisfaction pertaining to printer performance, service quality issue or order processing. Escalate the matter wherever required.
- Actively pursue any opportunities to deliver a better customer service experience, always ensuring service levels are met or exceeded.
- Build relationships with customer to ensure customer loyalty & hence minimize losses.

**WE ARE LOOKING FOR A PROFESSIONAL WHO IS**:

- Able to continually call customers, build rapport & create value for Videojet offerings.
- Motivated and driven direct their energy and efforts towards achieving organization goals.
- Customer-Oriented - builds trust through strong work ethics and customer-focused attitude.
- Sales drive - focused and driven by the challenge of revenue growth by customer retention and finding untapped opportunities to grow business.

**Your EDUCATION OR BACKGROUND EXPERIENCE WILL INCLUDE**:

- Education - Degree / Diploma in Science / Technical field.
- Min 4 years of relevant experience.
- Knowledge of CRM - preferably SFDC
- Languages - English, Hindi, Fluency in one or more South Indian languages will be an added advantage.

**_ Why Videojet?_**
- _ Videojet is a global organization of more than 3,200 professionals, dedicated to serving our customers through teamwork, cooperation, innovation and the continuous pursuit of excellence in all business._
- _ We offer a wide range of exciting career opportunities for those who seek a challenging, fast-paced, results-oriented environment where personal contributions are recognized and rewarded._
- _ Videojet Technologies Inc is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law._

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

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