Telesales Executive
4 months ago
Grade: Telesales Executive
Location: Mumbai( chandivali )
Reports to: Tele Marketing Supervisor
Qualification: Graduate
Experience: min 1.5yrs to 4 years
Soft Skills: Fluent/ Excellent in English and Hindi.
We are looking for an enthusiastic Tele-sales Executive to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone/chat/video calling and maintaining good customer relationships. An effective tele-sales executive must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.
Key Responsibilities
- Contacting potential or existing customers to inform them about a product or service using scripts
- Cold calling and generating qualified leads to convert into sales. Payment collection and updating in the system. Ensure minimum emi’s are collected as per the payment plan sold to the customer.
- Drive monthly unit and revenue targets.
- Attend mandatory daily new calls, meet the connected calls requirement, and follow up cases.
- Asking questions to understand customer requirements and close sales
- Enter and update customer information in the database.
- Keep records of calls and sales and note useful information.
Skills-Proven experience as telesales executive only.
- Proven track record of successfully meeting sales targets preferably over the phone
- Good knowledge of relevant Excel, Ppt and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Ability to work on high pressure environment
SHIFT TIMING- 10am to 7.30pm
WEEK OFFS- Between monday to friday (work on weekend)
**Job Types**: Full-time, Permanent
Pay: ₹32,000.00 - ₹38,000.00 per month
**Benefits**:
- Health insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (required)
- TELESALES: 2 years (required)
**Language**:
- Hindi (preferred)
- English (required)
Work Location: In person
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