Contact Center Executive
7 months ago
**Contact Center Executive Responsibilities**:
Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that customers feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry customers, as needed.
Building lasting relationships with customers and other call center team members based on trust and reliability.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit customers needs.
Taking part in training and other learning opportunities to expand knowledge of the company and position.
Adhering to all company policies and procedures.
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Product Owner
1 week ago
tamil nadu, India Aditi Consulting Full timeProduct Owner (Contact Center experience in banking domain is mandate) Job Summary: The PO is dedicated 100% to the Squad and prioritizes activities of the squad. They own and maintain the backlog and backlog priorities, ensuring the Squad knows what to work on, and when. Through their connection to the Customer, the PO is also the owner of User Stories...
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Product Owner
1 week ago
tamil nadu, India Aditi Consulting Full timeProduct Owner (Contact Center experience in banking domain is mandate) Job Summary: The PO is dedicated 100% to the Squad and prioritizes activities of the squad. They own and maintain the backlog and backlog priorities, ensuring the Squad knows what to work on, and when. Through their connection to the Customer, the PO is also the owner of User Stories and...
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Product Owner
1 week ago
tamil nadu, India Aditi Consulting Full timeProduct Owner (Contact Center experience in banking domain is mandate)Job Summary:The PO is dedicated 100% to the Squad and prioritizes activities of the squad. They own and maintain the backlog and backlog priorities, ensuring the Squad knows what to work on, and when. Through their connection to the Customer, the PO is also the owner of User Stories and...
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Product Owner
1 week ago
tamil nadu, India Aditi Consulting Full timeProduct Owner (Contact Center experience in banking domain is mandate)Job Summary:The PO is dedicated 100% to the Squad and prioritizes activities of the squad. They own and maintain the backlog and backlog priorities, ensuring the Squad knows what to work on, and when. Through their connection to the Customer, the PO is also the owner of User Stories and...
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O2c Contact Center Executive
6 months ago
Tamil Nadu, India TUI Full timeJoin our TUI Global Business Services Team in Sousse as Order to Cash Contact Center Executive and provide excellent service and problem solution to German-speaking and global customers, retail agencies and internal partners within TUI. **ABOUT THE JOB** - Respond to credit card inquiries - Process and redeem vouchers - Support collection service process -...
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Contact Center Executive
3 months ago
Guindy, Chennai, Tamil Nadu, India Asian Sealing Products Pvt. Ltd. Full timeMemorize scripts for products and services, and refer to them during calls - Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately - Identify opportunities for driving sales and revenue of the company’s existing product suite, and seize...
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Contact Center Consultant
6 days ago
tamil nadu, India algoleap Full timeAlgoleap is one of the fastest growing digital engineering services company based out of Hyderabad working with many fortune 1000 customers in transforming their digital landscape. At Algoleap, we believe that a truly innovative and successful workplace is one where diversity, equity, and inclusion thrive. We are dedicated to building a team that celebrates...
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Contact Center Consultant
6 days ago
tamil nadu, India algoleap Full timeAlgoleap is one of the fastest growing digital engineering services company based out of Hyderabad working with many fortune 1000 customers in transforming their digital landscape.At Algoleap, we believe that a truly innovative and successful workplace is one where diversity, equity, and inclusion thrive. We are dedicated to building a team that celebrates...
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Contact Centre Agent
6 months ago
Anna Nagar, Chennai, Tamil Nadu, India Link K Insurance TPA Pvt Ltd Full time#LMPR0004 Job Role: Contact Centre Executive 1 Industry: TPA Health Insurance Location: Chennai Experience: 1 - 3 years Qualification: Bachelors Degree Language: English and Hindi Must Roles & Responsibilities Should be efficient to speak and read in English and Hindi. Contact center executive should handle the external communication channels Contact...
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Customer Service Executive-loan Center
5 months ago
Chennai, Tamil Nadu, India IDFC FIRST Bank Full time**Role/ Job Title**: Customer Service Executive - Loan Center **Function/ Department**: Customer Experience **Job Purpose**: The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and also help as brand ambassadors for the company Drive all the initiatives in the Customer contact...
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Call Center Representative
6 months ago
Coimbatore, Tamil Nadu, India AppsComp Widgets Pvt Ltd Full timeExcellent spoken and written English - Good at attention to detail in customer support - Experience in a call center or customer support role is an advantage - 0-1 Years of Experience - US Hours-Night Shift Only Contact for enquiry: 9597942306 **Address**: (Near KFC) 3rd Floor, Mayflower Valencia, Nava India, Coimbatore, Tamil Nadu 641006 **Job...
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Call Center Executive
10 hours ago
Perungudi, Chennai, Tamil Nadu, India JAYATHIREES BUSINESS SOLUTIOS PVT LTD Full timeRole: Call Center Executive Education any Degree and Diploma Location Chennai Perungudi (OMR) **Hindi Speaking Must** **Responsibilities**: Respond the inbound Calls from customers and Internal Respond the Internal and Customer mails / Whats APP Verify the customer details in CS module (AMC, Warranty or OW) Register the Service Request and share...
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Contact Centre Executive
5 months ago
Chennai, Tamil Nadu, India Triedge Solutions Full timePosition : Contact Centre Executive **Requirements**: - Excellent communication skills required - Graduates to apply. Pay: From ₹25,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus Work Location: Remote
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Call Center Executive
3 weeks ago
Perungudi, Chennai, Tamil Nadu, India JAYATHIREES BUSINESS SOLUTIOS PVT LTD Full timeRole: Call Center Executive Location Chennai Perungudi (OMR) **Hindi Speaking Must** **Responsibilities**: Respond the inbound Calls from customers and Internal Respond the Internal and Customer mails / Whats APP Verify the customer details in CS module (AMC, Warranty or OW) Register the Service Request and share theComplaint ID to customer and...
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Customer Service Executive-loan Center
5 months ago
Tamil Nadu, India IDFC FIRST Bank Full time**Role/ Job Title**: Customer Service Executive - Loan Center **Function/ Department**: Customer Experience **Job Purpose**: The role bearer has the responsibility to co-ordinate and rectify the operational queries & grievances for a location. It includes administration of corporate policies and procedures and ensure that front delinquencies are minimized....
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Call Center Executive
1 month ago
Coimbatore, Tamil Nadu, India Fast Track Call Taxi Pvt Ltd Full timeShift: Morning shift, Evening shift. Qualification: Any degrees, MS Excel skill,Typing and Telecalling. **Job Types**: Part-time, Permanent, Fresher Pay: ₹6,000.00 - ₹16,000.00 per month Schedule: - Evening shift - Morning shift - Rotational shift - Weekend availability Supplemental Pay: - Overtime pay **Education**: - Diploma...
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Call Center Executive
5 months ago
Coimbatore, Tamil Nadu, India Fast Track Call Taxi Pvt Ltd Full timeQualification: Any degree, MS Excel skill,Typing and Telecalling. **Job Types**: Full-time, Part-time, Permanent, Fresher **Salary**: ₹13,000.00 - ₹16,000.00 per month Expected hours: No more than 6 per week Schedule: - Fixed shift - Night shift - Rotational shift - Weekend availability Supplemental pay types: - Overtime pay **Education**: -...
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Call Center Executive
5 months ago
Coimbatore, Tamil Nadu, India Fast Track Call Taxi Pvt Ltd Full timeQualification: Any degree, MS Excel skill,Typing and Telecalling. **Job Types**: Full-time, Part-time, Permanent, Fresher **Salary**: ₹13,000.00 - ₹16,000.00 per month Expected hours: No more than 6 per week Schedule: - Night shift - Rotational shift - Weekend availability Supplemental pay types: - Overtime pay **Education**: - Bachelor's...
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Call Center Executive
5 months ago
Coimbatore, Tamil Nadu, India Solid State Practice Full timeNumber of working days per week - 5 Shift: US / Night Day to day responsibilities of the call center executive will be to handle calls of patients or their attendants. He/she will then have to reply to those queries in a set format, book doctor appointments on a portal, and/or transfer the call to other departments if required etc. **Skill...
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Call Center Executive
5 months ago
Coimbatore, Tamil Nadu, India Solid State Practice Full timeNumber of working days per week - 5 Shift: US / Night Day to day responsibilities of the call center executive will be to handle calls of patients or their attendants. He/she will then have to reply to those queries in a set format, book doctor appointments on a portal, and/or transfer the call to other departments if required etc. **Skill...