Customer Relations
2 weeks ago
WE ARE HIRING
Designation:
- Customer Relations : Used Cars
Location:
- Santacruz Mumbai Maharashtra
Salary:
- 20,000 To 25,000 Per Month
Education:
- Diploma / Any Graduate
Experience:
- Total Experience : 3 Years with customer relations
- Minimum Experience : 1 -2 Years of Previous experience in customer relations or sales, preferably in the used car industry
**Responsibilities**:
- Cultivate positive relationships with customers seeking information on used cars
- Provide comprehensive details about available used car inventory, addressing customer queries effectively
- Facilitate test drives and guide customers through the purchasing process
- Collaborate with sales teams to meet or exceed sales targets and ensure customer satisfaction
- Conduct post-sale follow-ups to ensure customer satisfaction and address any concerns
- Resolve customer issues or inquiries in a professional and timely manner
- Stay updated on industry trends and changes in used car inventory
- Liaise with service and maintenance teams to uphold the quality of used cars
- Participate in ongoing training to enhance product knowledge and customer service skills
**Requirements**:
- Excellent interpersonal and communication skills with a customer-centric approach
- Familiarity with automotive features, specifications, and financing options
- Ability to thrive in a fast-paced sales environment
- Detail-oriented with strong organizational and problem-solving abilities
- Proficient in using customer relationship management (CRM) tools
- Languages : English Hindi And Marathi
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 9096929239
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