Customer Relations

2 weeks ago


Santacruz Mumbai Maharashtra, India Paradigm Consultancy Full time

WE ARE HIRING

Designation:

- Customer Relations : Used Cars

Location:

- Santacruz Mumbai Maharashtra

Salary:

- 20,000 To 25,000 Per Month

Education:

- Diploma / Any Graduate

Experience:

- Total Experience : 3 Years with customer relations
- Minimum Experience : 1 -2 Years of Previous experience in customer relations or sales, preferably in the used car industry

**Responsibilities**:

- Cultivate positive relationships with customers seeking information on used cars
- Provide comprehensive details about available used car inventory, addressing customer queries effectively
- Facilitate test drives and guide customers through the purchasing process
- Collaborate with sales teams to meet or exceed sales targets and ensure customer satisfaction
- Conduct post-sale follow-ups to ensure customer satisfaction and address any concerns
- Resolve customer issues or inquiries in a professional and timely manner
- Stay updated on industry trends and changes in used car inventory
- Liaise with service and maintenance teams to uphold the quality of used cars
- Participate in ongoing training to enhance product knowledge and customer service skills

**Requirements**:

- Excellent interpersonal and communication skills with a customer-centric approach
- Familiarity with automotive features, specifications, and financing options
- Ability to thrive in a fast-paced sales environment
- Detail-oriented with strong organizational and problem-solving abilities
- Proficient in using customer relationship management (CRM) tools
- Languages : English Hindi And Marathi

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**

+91 9096929239



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