Csa - Customer Service Associate

3 weeks ago


Salt Lake Kolkata West Bengal, India Banshi Professional & Management Services Private Limited Full time

Maintains customer relationship by responding to inquiries; documenting actions.
- Prepares for customer inquiries by studying products, services, and customer service processes.
- Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
- Records customer inquiries by documenting inquiry and response in customers’ accounts.
- Updates job knowledge by participating in educational opportunities.
- Accomplishes customer service and organization mission by completing related results as needed.

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Morning shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

**Speak with the employer**
+91 9330419261



  • Salt Lake, Kolkata, West Bengal, India Hashtag Biz Solutions Full time

    **Requirements**: - Excellent communication and presentation skills. - Ability to multi-task, prioritize and manage time effectively. - Eye for detail. - Patience while handling tough cases. - Understanding of CRM system. - Situation handling and decision making. - Quick learner. **Responsibilities**: - Manage large amount of incoming phone calls. -...


  • Kolkata, West Bengal, India MoSahay Associate Full time

    **Customer support advisor will be responsible for customer service and handling Product related enquires after Sales from the customer end. Provide and share information with customer by leveraging available tools and information. Via Call Support** - Provide exceptional customer support and resolve wireless service inquiries. - Skillfully address customer...


  • Salt Lake, Kolkata, West Bengal, India Zacks Research Pvt.Ltd. Full time

    **Position**: Customer Support Executive **Brief JD**: - Customer contract administration - Making call to clients for collections - Review of billing documents when disputed - Ability to identify and make determination regarding discrepancies about billing - Accurate forecast of monthly end key process indications (Overdue aging) - Responsible for...


  • Kolkata, West Bengal, India Tele Trade Shopping Full time

    **Job Description (Voice): Customer Support Associate (CSA )** **Responsibilities**: - Basic Telephone Etiquette and basic computer skills - Good Communication skills in English,Bengali and Hindi - Responsible to provide excellent customer service, solving questions and complaints related to customer queries - Responsible for handling calls from new and...


  • Kolkata, West Bengal, India Tele Trade Shopping Full time

    **Job Description (Voice): Customer Support Associate (CSA )** **Responsibilities**: - Basic Telephone Etiquette and basic computer skills - Good Communication skills in English,Bengali and Hindi - Responsible to provide excellent customer service, solving questions and complaints related to customer queries - Responsible for handling calls from new and...


  • Twenty-four Parganas District, West Bengal, India Red Hibiscus Info Solutions Full time

    **JD- FK Chat Associate level hiring** This is a Chat Blended Process - 100% Work from Office job. - _**Designation - **_ - Customer Support Associate (CSA). - _**Job Profile - **_ - Customer support advisor will be responsible for customer service and handling online product delivery related enquires from the customer end. Provide and share information...


  • Kolkata, India Gradients Staffing Pvt.Ltd. Full time

    We are currently having openings in our Voice Process - 100% work from office. With fixed salary & permanent hiring. - Designation - Customer Support Associate (CSA). - Job Profile - Have to resolute customer’s query Voice Call - Mandatory Criteria - Min HS Passed. - Fresher & Experience both can apply - Excellent verbal communication skill in English &...


  • Salt Lake, Kolkata, West Bengal, India Bharat Matrimony.com Ltd Full time

    **Department** **Bharat Matrimony** **Job Title** **Service Executive / Telecaller** **Role** **Customer Service Executive / Tellecaller** **About Us** **Department Overview** **Bharat Matrimony** is India’s leading provider of online matchmaking services and is renowned as the most trusted matrimony portal. It comprises of a network of 15 regional...


  • Kolkata, West Bengal, India MoSahaya Full time

    JD- LG East Associate Hiring Job Description Designation - Associate Customer Support Job Profile - Customer support advisor will be responsible for customer service and handling Product related enquires after Sales from the customer end. Provide and share information with customer by leveraging available tools and information. Via Call Support Job...


  • New Town, Kolkata, West Bengal, India SAGAR SOLUTION Full time

    Qualification - HSC or graduate only experienced can apply skills required - Customer handling, customer care, call center. **Job Types**: Full-time, Permanent Pay: ₹10,018.76 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Evening shift - Fixed shift - Morning shift - Night shift - Rotational...


  • Rajarhat, Kolkata, West Bengal, India Kaashiv Consultancy Full time

    **We are currently having openings in our Voice Process - 100% work from office.** **With fixed salary & permanent hiring.** - _**Designation-**_ - Customer Support Associate (CSA). - _**Job Profile-**_ - Have to resolute customer’s query Voice Call - _**Mandatory Criteria-**_ - Min HS Passed. - Fresher & Experience both can apply - **Excellent verbal...


  • Kolkata, West Bengal, India CMI Learning & Development Pvt. Ltd. Full time

    **- Mega Corporate in Retail Industry** **- Position - Customer Service Associates** **- Location - Salt Lake Sector 3, Rashbehari, Khidirpur** **- Min HS Qualification Applicable** **- Shift Timing - 10 am to 6pm ( Monday to Saturday)** **- Freshers and Experienced both can apply.** **- Required skill - Good in communication, Knowledge about...


  • Salt Lake, Kolkata, West Bengal, India Wowser Technologies Pvt Ltd Full time

    We are looking for the position of Process Associate for our **International In/Out Bound Voice Process.** - **Position: Process Associate**: - **Domain: International IN/Out Bound Voice Process - Sales Function.**: - **Qualification: Any Undergraduate/ Graduate** **Responsibilities**: - Excel the customer with the product benefits and book the...


  • Kolkata, West Bengal, India CMI Learning & Development Pvt. Ltd. Full time

    Mega Corporate in Retail Industry Jewellery Retail Location -**Kalna, Chakdaha, Saltlake Sector III, Khidderpore, Rishra & Chinsurah** Min HS Qualification Applicable Freshers and Experienced both can apply. Required skill - Good in communication, Knowledge about Marketing, Team Handling, Smart & Energetic. Pay: ₹10,000.00 - ₹12,000.00 per...


  • Kolkata, West Bengal, India CMI Learning & Development Pvt. Ltd. Full time

    Mega Corporate in Retail Industry Jewellery Retail Location - **Saltlake Sector III** Min HS Qualification Applicable Freshers and Experienced both can apply. Required skill - Good in communication, Knowledge about Marketing, Team Handling, Smart & Energetic. Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: - Day shift - Morning...


  • Kolkata, West Bengal, India Woodrock infotech pvt ltd Full time

    Woodrock Infotech is Conducting Walk in Interview for following: **Role**: Customer Support Associate (CSA) Job Location: Kolkata Hiring immediate joiners Mode of Work: *Work from Office* - Training and Job both. Process - Inbound Customer Service. Job Profile - Have to handle customer queries. **Criteria** **Work Timing**: Rotational (9 Hrs of...


  • Salt Lake, Kolkata, West Bengal, India DCG Full time

    **Designation - **Associate (Domestic Voice Process) **Mode of work** - Work from office (rotational shifts) **Job Description -** - Receiving inbound calls and greeting the caller queries - To understand the query and route the call to concerned department/s - Inbound domestic voice process (Bengali and Hindi) - no sales target - Honors Graduate in any...


  • Park Circus, Kolkata, West Bengal, India JR Technologies Web Pvt Ltd Full time

    Connecting our Australian Clients. - Explaining details about our service. - Convincing. - Generating lead. - Searching potential business prospects. - 5 days working - Saturday and Sunday Fixed off - Morning Shift - 7:300am to 4:30pm - Work from Office at Park Circus. **Job Types**: Full-time, Fresher Pay: ₹10,000.00 - ₹17,500.00 per...


  • Salt Lake, Kolkata, West Bengal, India Zacks Research Pvt.Ltd. Full time

    **Job Title**: Customer Service Representative (Blended Process) **Job Location**:West Bengal, Kolkata (Salt Lake) **Role Description**: This is a full-time on-site role for a **Customer Service Representative (Blended process)** at Zacks Research Pvt. Ltd. The Customer Service Representative will be responsible for providing exceptional customer support...


  • Salt Lake, Kolkata, West Bengal, India Innov Ultra Business Services Full time

    **Job Title: International E-commerce Customer Service Representative** We are seeking passionate individuals to join our team as International E-commerce Customer Service Representatives. In this role, you will be responsible for providing exceptional customer support via voice and chat channels to our global clientele. As the first point of contact, you...