Channel Sales Associate

3 weeks ago

Noida, India Pearson Full time

**Job/Role Description - External**

Channel Sales Associate - SAARC Region (Contingent Worker)

About Pearson VUE : We deliver high-stakes exams that empower professions to certify and license individuals who safeguard and advance their communities across the globe. We continue to develop the leading testing technologies that drive progress through essential credentials in virtually every industry.

Channel Sales Associate (CSA) role will assist Channel Sales to significantly improve in responding to demands in capacity, events seats, troubleshooting/escalations, proactive support to our **_400+_** PVTC partners across 7 countries and handle daily transactions related to PVTC.

**Job Description - Channel sales associate (CSA)**

Channel sales associate will be required to take care of following activities:

- Support network of existing test center and manage availability.
- Support CSM for onboarding and test center recruitment including first level channel sales support for queries from venues.
- Manage, create, reassign & close VSS incident/ Service direct cases pertaining to channel sales function.
- Coordination with selected sites identified for event testing for receiving contract documents and information related to venues
- Support Invoicing & closure activities
- Provide sales support to the regional team to research project work assigned, regular reporting. Provide event co-ordination and support for relevant client events to ensure participation is maximized in a cost effective manner
- Marketing administration support to all channels including the co-ordination, ordering and distribution of end user/channel collateral.
- Assisting with the creation of sales presentations and market research.
- Support the creation and implementation of internal administrative processes.
- Assist with business initiative support and admin work assigned from time to time.
- Across internal functions for coordination
- Support promoting IT client campaigns & initiatives with PVTC
- Uploading documents to share points for records.
- Uploading PVTC contracts to legal share points for counter signatures.
- Service direct awareness with PVTC
- Admin - Requirement, Dispatch and return of material and travel requests.
- Technology - as and when required for coordination with test centres

Coordination with other functions within PVUE for smooth functioning of the event
- Project team - Understanding client volume forecast for capacity related planning.
- Marketing team - Support global and local channel joint marketing activities.

Report creation and submission to CSM
- Weekly & Monthly key highlights and progress reports submission.
- Collation of learnings and recommendations post the event with all channel stakeholders.

Operational aspects of CSA position
- Working days 6 days a week. To be available over phone between 8:00 am to 8:00 pm to CSM’s for any urgent requirement. Reports and other agreed activities may need to be completed on weekends from home. Occasional extended hours working.
- Reporting to Sr Channel Sales Manager.
- Position based out of Pearson VUE Noida office.

Skills required:
CSA should have following skill sets:

- Good Communication skills - Verbal as well written, and Listening skills. Multi language knowledge prefered.
- Open to travel for assist in channel sourcing.
- Good customer handling skills
- Well versed with MS-Office suite - Word, Excel and PowerPoint
- Attention to detail and multi-tasking skills

**Job**: CONTINGENT WORKER

**Organization**: Assessment & Qualifications

**Schedule**: FULL\_TIME

**Req ID**: 8425

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