Guest Relation Executive for Upcoming Mall
2 weeks ago
From 3 to 7 year(s) of experience
- ₹ 4,00,000 - 8,00,000 P.A.
- Pune ( Koregaon Park)**Duties & Responsibilities**:
- Welcome and greet guests during check-in and check-out
- Allocate time & resources efficiently to deliver results under changing environment
- Responsive to change by altering behavior and eagerness to learn new skills
- Conversant with the information regarding the mall, brands and any other activities
happening within the mall
- Professional approach towards dealing with the customers
- Prompt in dealing with the complaints and concerns
- Ensure regular cleaning of the restrooms and floors
- Provide support to other functions as and when required
- Abide by the rules, regulations and policies laid down by the management
- Collect & analyze customer feedback along with his likes and dislikes
**Additional Skills**:
- Fluent in English
- Customer-oriented and professional attitude
- Independent, self-motivated & responsible
- Familiar with basic MS Office, Word, Excel etc.
- Sound decisions making ability
**Qualification Any Graduate, Postgraduate in**
**any field would be preferable**
**Overall Experience**
3-6 years of experience
in Mall/ Hotel/
Multiplexes
**Type of industry**
**Hotel / Retail / Commercials /**
**Interiors**
**Contact Details**
**Sakshi Kadam**
**OASIS**
- Role:_Guest Services
- Salary:_ 4,00,000 - 8,00,000 P.A.
- Industry:_Retail
- Department:_Customer Success, Service & Operations
- Role Category:_Voice / Blended
- Employment Type:_Full Time, Permanent
- Key Skills- Hotel ManagementGuest HandlingGuest RelationsIHMGuest Relationship Management- HospitalityWordFront OfficeBhmMultiplexGuestFront Office ManagementGuest ServiceMallRetailExcelAirlinesGuest SatisfactionAirportGRAFront Office Operationsms office wordHotel- Skills highlighted with ‘‘ are preferred keyskillsEducation
- UG:_Any Graduate
**Company Profile**:
OASIS Open
Leading Real-Estate Company
- Company Info- Details+- Contact Company:_OASIS Open
- Address:_Leading Real-Estate Company
-
Guest Relation Executive
7 days ago
Pune, India Nexus Malls Full timeHandling customers’ complaints and concerns in an efficient and timely manner. - Coordinating and multi-tasking job duties in a busy environment. - Should possess detailed information about the mall. - Detailed information regarding brands and their location. - Providing excellent customer service as per mall standards. - Greeting guests as they come or...
-
Guest Relations Executive
14 hours ago
Pune, India Hilton Full timeA Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to...
-
Guest Relation Executive
5 days ago
Kharadi, Pune, Maharashtra, India Radisson Blu hotel pune Kharadi Full timeWe are looking for expericend Front Office GRE who will work along with front office to ensure smooth operations **Ensuring and providing flawless, upscale, professional and high class guest service experiences**. Analyzing customer feedback and providing strategic direction to continuously improve overall rating. Responding to guests needs and anticipating...
-
Guest Relation Executive
4 days ago
Raja Park, Jaipur, Rajasthan, India Central Infotech Ltd Full timeWe are looking for a Guest Relations Officer to provide excellent customer service to our hotel's guests. You will be responsible for managing our Front Desk Department and providing exceptional customer service to our guests as a Guest Relations Officer. You should communicate well with our guests and make their stay at our hotel more enjoyable. Guest...
-
Guest Relations Executive
7 days ago
Pune, India Sellability Sales & Marketing Solutions LLP Full time**Hiring for Guest Relations Executive** **Job Summary** In this role, you should be an excellent communicator. You should also be reliable and customer-oriented, as you will serve as a primary point of contact for our customers. **Responsibilities**: - Welcome guests to our clients with a pleasing smile - Review client lists and records. - Receive and...
-
Guest Relations
5 days ago
Mumbai, Maharashtra, India Paradigm Consultancies Full timeWE ARE HIRING Job designation: - Guest Relations /BD Job location: - Andheri, Mumbai **Salary**: - 20,000- 30,000 per month **Experience**: - Total experience: - 7 years of experience in guest relations. - Minimum experience: - 5-6 years of relevant experience in guest relations or a similar role. Education: - Bachelor's degree in Hospitality...
-
Guest Relation Executive
2 days ago
Mumbai, Maharashtra, India Superseva Services Pvt Ltd Full timeReview arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with...
-
Guest Relation Executive
Found in: Talent IN C2 - 3 hours ago
Pune, India funatpuno Full timeCompanyOverview:funatpunois a leading company in the hospitality industry dedicated toproviding exceptional guest experiences in the None industry. Weprioritize customer satisfaction and strive to create a welcomingand comfortable environment for all ourguests.RoleandResponsibilities:CustomerInteraction: Interact with guests courteouslyaddressing inquiries...
-
Guest Relations Executive
14 hours ago
Worli, Mumbai, Maharashtra, India Client of INFOEXESY PVT. LTD. Full time**Looking for Guest Relations Executive For Worli and Seawoods location** - Should be able to handle parties. - Should be able to handle customer queries on call as well as in person. - Should greet guests and know their requirements and help them accordingly. - Should have 2-3 years of experience. - Salary Bracket - 18K-22K **Salary**: ₹18,000.00 -...
-
Guest Relation Executive
4 days ago
Santacruz, Mumbai, Maharashtra, India Truefitt and Hill pvt ltd Full time**Designation: Guest Relation Executive** JOB DESCRIPTION: 1) Business Management 2) Customer Relationship Management 3) Retail & Service Sales 4) Membership Sales 5) Team Management 6) Client Retention 1) Graduate 2) Excellent Communication skill & presentable 3) Relevant experience in Retail & Hotel industry preferred **Salary**: ₹22,000.00 -...
-
Guest Relations Executive
7 days ago
Mumbai, Maharashtra, India Talentmovez Full time**Responsibilities** - Maintain cordial relations with customers, - Regular after-sales follow-up, and handle customer grievances, complaints and claims. - Ensuring all details of guests are taken on the guest information form. - Handling guest complaints and concerns in an efficient and timely manner. - To look after arrangements of Clubhouse items. - To...
-
Guest Relations Executive
2 weeks ago
Pune, India Meraki Hospitality Llp Full timeShe should present a professional, Guest focused approach. Answers phone & questions about menu Ensure positive dining experience. Takes names on a waiting list. Greets & Seats guests Presents menus Ensure Positive Guest interaction leading to Guest satisfaction.
-
Guest Relations Executive
2 days ago
Mumbai, Maharashtra, India Marriott International, Inc Full time**Job Number** 24039976 **Job Category** Rooms & Guest Services Operations **Location** The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...
-
Guest Relation Executive
6 days ago
Pune, India Zedass kitchen Full timeGreeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. Processing guest payments. - Coordinating with bell service and staff management. - Being a source of information to guests...
-
Guest Relations Executive
7 days ago
Pali Hill, Mumbai, Maharashtra, India Coffee By Di Bella Full time**Coffee By Di Bella** is hiring for the role of **Guest Relations Executive** for **Mumbai Western Line Location ( Churchgate to Malad )**. **Education: Diploma/Degree in Hotel Management or Aviation industry** **Experience: 6 months to 1 year** PF below Job Responsibilities: - Hospitality / Aviation / QSR Fresher can apply - Good English communication...
-
Guest Relation Executive
6 days ago
Oshiwara, Mumbai, Maharashtra, India Trumind Solutions Full time**Responsibilities**: - **Guest Engagement**: - Warmly welcome guests upon arrival and provide personalized assistance throughout their stay. - Anticipate guest needs and proactively offer assistance, information, and recommendations. - Act as a liaison between guests and various hotel departments to fulfill special requests and resolve issues promptly. -...
-
Guest Relations: Females
7 days ago
Santacruz, Mumbai, Maharashtra, India Paradigm Consultancies Full timeWE ARE HIRING Job designation: - Guest Relations: Females Job location: - Mumbai **Salary**: - 20,000-30,000 per month Food and Accommodation provide **Experience**: - Total experience: - 5-7 years of experience in a similar role Minimum experience: - 3-4 years of experience in in a customer service or related field Education: - High school...
-
Guest Relations Executive
15 hours ago
Mumbai, Maharashtra, India SILA Solutions Pvt. Ltd. Full timeEven though we have listed down the job description, we are dynamic in our approach and some ambiguity with regards to the role & responsibilities, is to be expected. The organization is not hierarchical, even though we do have designations for each role, we expect everyone to roll up their sleeves when required and get the work done. - **About the...
-
Guest Relations Executive
7 days ago
Pune District, Maharashtra, India CRII GROUP Full timeCRII GROUP is an esteemed real estate consultancy and investment firm based in Maharashtra since 2010, specializing in leasing, selling, and investment services for commercial, retail, IT, and industrial properties. Known for its professionalism and extensive experience in managing both single and multi-state projects, CRII GROUP serves as a "One Step...
-
Guest Relation Executive
7 days ago
Mumbai, Maharashtra, India Career Craft Consultants Full timeInteracting with Guests - escorting them to their rooms - Taking care of the Lobby Area - Taking feedback when the guests are checking out from Hotel **Salary**: ₹18,000.00 per month **Benefits**: - Food provided - Health insurance - Paid time off - Provident Fund Schedule: - Day shift - Morning shift - Rotational shift Supplemental pay types: -...