Chat Support Executive(International Process)

5 months ago


Noida, India Webbee eSolutions Pvt Ltd. Full time

_**Job Description - Chat Support Executive**_
- Maintains & organize customer interaction records by updating account information and using internal tools & technologies.
- Follow WebBee's standard communication procedures, guidelines, and policies
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and escalate the queries to CSM for further follow-ups.

**Requirements -**
- Experience - minimum 6 month experience in international chat support
- Excellent communication skills both verbal and written
- Ability to multi-task, prioritize, and manage time effectively
- Familiarity with US/UK geography & SaaS is a plus. ( Opption)

**Benefits -**
- 5 days working
- Medical Insurance
- Near to Noida Electronic City Metro Station ( 5 min walk)
- Food/Tea benefits

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹28,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9205188841



  • Noida, Uttar Pradesh, India INTINERI INFOSOL PVT LTD Full time

    *Job Description: International Chat Process Executive* *Position Title:* International Chat Process Executive *Location:* [Noida] *Department:* Customer Support / Operations *Reports To:* Team Leader / Manager *Job Summary:* As an International Chat Process Executive, you will be responsible for handling customer inquiries and issues through live chat...


  • Noida, India Webbee eSolutions Pvt Ltd. Full time

    _**Job Description - Chat Support Executive**_ - Maintains & organize customer interaction records by updating account information and using internal tools & technologies. - Follow WebBee's standard communication procedures, guidelines, and policies - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust...

  • Chat Process Executive

    5 months ago


    Noida, India Digininja Private Limited Full time

    We are currently seeking a Chat Process Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries through, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...

  • Chat Process Executive

    5 months ago


    Noida, India Digininja Private Limited Full time

    We are currently seeking a Chat Process Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries through, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...

  • Chat Process Executive

    5 months ago


    Noida, India Digininja Private Limited Full time

    We are currently seeking a Chat Process Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Process Executive, you will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction through efficient and effective communication. **Key...

  • Chat Support Executive

    5 months ago


    Noida, India Digininja Private Limited Full time

    We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries through, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...

  • Chat Support Executive

    6 months ago


    Noida, India Periplus Consulting Services Full time

    We are seeking a dedicated and customer-focused Chat Support Executive to join our team. The Chat Support Executive will be responsible for providing prompt and efficient support to our customers via live chat, addressing their inquiries, resolving issues, and ensuring a positive customer experience. **Responsibilities**: Customer Engagement: Interact with...


  • Noida, India SQUARCELL RESOURCE INDIA PVT LTD. Full time

    Profile International Voice Process Location Noida Uttar Pradesh salary **Salary**: ₹37,000.00 - ₹47,000.00 per month Application Question(s): - Do you have Six months experience in International Chat Process ? **Education**: - Bachelor's (preferred) **Language**: - Fluent English (preferred) Work Location: On the road


  • Noida, India SQUARCELL RESOURCE INDIA PVT LTD. Full time

    Profile International Voice Process Location Noida Uttar Pradesh salary **Salary**: ₹37,000.00 - ₹47,000.00 per month Application Question(s): - Do you have Six months experience in International Chat Process ? - whats your age? **Education**: - Bachelor's (preferred) **Language**: - Fluent English (preferred) Work Location: On the road


  • Noida, India SQUARCELL RESOURCE INDIA PVT LTD. Full time

    Profile International Voice Process Location Noida Uttar Pradesh salary **Salary**: ₹37,000.00 - ₹47,000.00 per month Application Question(s): - Do you have Six months experience in International Chat Process ? - whats your age? - Are you comfortable with rotational shift? **Education**: - Bachelor's (preferred) **Language**: - Fluent English...

  • Chat Support Executive

    5 months ago


    Noida, Uttar Pradesh, India cocentrus Full time

    Hi We are Hiring, for **Chat Support (International Process)** For MNC In **Noida** Location please find the job responsibility as below: **Job Profile**: Chat Support (International Process) **Experience**: 2+years Specialist **Shift Timing** :Rotational Shifts **Budget ** : upto 5.25Lac - Should have good level of Oral comprehension, Reading ability and...

  • Chat Support Executive

    2 months ago


    Noida Sector 62, Noida, Uttar Pradesh, India Digininja Private Limited Full time

    We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...

  • Chat Support Executive

    2 months ago


    Noida Sector 62, Noida, Uttar Pradesh, India Digininja Private Limited Full time

    We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...


  • Noida Sector 62, Noida, Uttar Pradesh, India Digininja Private Limited Full time

    We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...

  • Chat Support Executive

    2 months ago


    Noida, Uttar Pradesh, India Digininja Private Limited Full time

    We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries through, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...

  • Uk Chat Process

    5 months ago


    Noida, India Odilia Global Pvt Ltd Full time

    Job Title: Customer Support Executive - UK Chat Process Location: Noida, India Working Hours: 5 days a week, Monday to Friday, 9:30 am to 6:30 pm (fixed shifts) Industry: E-commerce , On-site **Job Description**: We are actively looking for passionate and customer-focused individuals, including undergraduates, to join our team as Customer Support Executives...

  • Chat Support Executive

    5 months ago


    Noida, India Airvincible Full time

    Persona: Someone who understands that good customer service means going out of the way to deliver timely and adequate support to a customer, with empathy and sensitivity. Position: Chat Support Executive Process: Non voice (Blended ) Characteristics: - People-first mindset (patient, empathetic, warm, respectful) - Problem-solving mindset - Flexible -...


  • Noida, Uttar Pradesh, India Recruiting India Full time

    Job Title: Chat & Voice Process ExecutivePosition Overview:We are seeking a highly motivated and customer-oriented Chat & Voice Process Executive to fill this role. The ideal candidate will possess excellent communication skills and the ability to handle customer queries and complaints efficiently.Key Responsibilities:Respond to customer inquiries and...


  • Noida, Uttar Pradesh, India Recruiting India Full time

    Job Title: Chat & Voice Process ExecutiveWe are seeking a highly motivated and customer-oriented individual to join our team as a Chat & Voice Process Executive. The ideal candidate will have excellent communication skills and the ability to handle customer queries and complaints efficiently.Key Responsibilities:Respond to customer inquiries and complaints...

  • Chat Support Executive

    5 months ago


    Noida, Uttar Pradesh, India TheraYog Full time

    Designation: Chat Support Executive Location: Noida **The key expectations of the role**: - Respond promptly to customer inquiries via chat, providing accurate information and assistance related to our products and services. - Address customer concerns, resolve issues, and provide guidance on product usage and benefits professionally and courteously. -...