Customer Coordination

2 weeks ago


Ahmedabad Gujarat, India Tridhya Tech Full time

**Job Summary**

Key Responsibilities
- Customer Coordination: Act as the primary point of contact for customers, addressing inquiries and ensuring smooth communication.
- Lead Management: Identify, nurture, and follow up on leads through various channels to maximize conversion opportunities.
- Proposal Preparation: Collaborate with internal teams to draft, format, and deliver professional business proposals tailored to client needs.
- Project Tracking: Monitor and report the progress of ongoing projects, ensuring timely delivery and client satisfaction.
- Data Management: Maintain and update records of leads, proposals, and project statuses in CRM tools or spreadsheets.
- Cross-Functional Collaboration: Work with sales, marketing, and project teams to ensure alignment on customer needs and project timelines.
- Feedback Handling: Collect feedback from customers to identify areas for improvement and escalate issues when required.
- Market Research: Conduct basic research to identify new business opportunities or trends to support the sales team.

Qualifications and Skills
- Bachelor’s degree in Business Administration, Marketing, or related fields (preferred).
- Exceptional verbal and written communication skills in [Specify Required Languages].
- Proficiency in MS Office (Word, Excel, PowerPoint) and CRM tools.
- Strong organizational skills with an eye for detail.
- Ability to multitask and prioritize work in a dynamic environment.
- A self-starter attitude with a passion for exceeding targets and delivering results.
- Basic understanding of project management principles is a plus.

What We Offer
- Opportunity to work in a collaborative and energetic environment.
- Competitive salary and performance-based incentives.
- Professional growth and learning opportunities.

If you are a proactive individual with a passion for building customer relationships and ensuring project success, we would love to hear from you



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