Customer Service Sales Executive

5 months ago


Andheri Mumbai Maharashtra, India Troopr Full time

**Job Summary**:
**Key Responsibilities**:

- Handle customer inquiries, resolve complaints, and provide appropriate solutions in a timely manner.
- Resolve customer complaints and concerns efficiently, striving to exceed their expectations.
- Build and maintain strong relationships with customers to enhance customer loyalty and retention.
- Keep detailed records of customer interactions, transactions, inquiries, and feedback in the CRM system.

**Requirements**:

- Excellent communication and interpersonal skills, with a friendly and outgoing demeanor.
- Strong sales and negotiation skills, with a track record of achieving and exceeding sales targets.
- Ability to work effectively in a fast-paced, dynamic environment and adapt to changing priorities.
- Strong problem-solving skills and the ability to think creatively to find solutions.

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹32,835.94 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off

Day range:

- Weekend availability

Shift:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (preferred)
- Hindi (required)

Work Location: In person

**Speak with the employer**
+91 7738112155



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