Ivr Testing, Genesys

Job Responsibilities:- Setup, manually execute and maintain test scripts for Integration Testing, System Testing and E2E Testing across different test environments- Design, implement and maintain IVR tests to ensure desired level of quality and test coverage.- Contribute to the estimates on the IVR Testing efforts for various features and new initiatives as...

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful...

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful...

Genesys PureCloud Enablement and Configuration - Development - Web Services Integration (3rd party) - Custom Reports (Rest API) - Configuration setup - IVR - Interaction Routing - WFM - Dialer - Scripter - Genesys PureCloud Certifications - Interaction with 3rd Party (Web Chat, Data DIP, Salesforce, Twillio etc) **Employee Status **:Full Time...

Genesys PureCloud Enablement and Configuration - Development - Web Services Integration (3rd party) - Custom Reports (Rest API) - Configuration setup - IVR - Interaction Routing - WFM - Dialer - Scripter - Genesys PureCloud Certifications - Interaction with 3rd Party (Web Chat, Data DIP, Salesforce, Twillio etc) **Employee Status **:Full Time...

Genesys PureCloud Enablement and Configuration - Development - Web Services Integration (3rd party) - Custom Reports (Rest API) - Configuration setup - IVR - Interaction Routing - WFM - Dialer - Scripter - Genesys PureCloud Certifications - Interaction with 3rd Party (Web Chat, Data DIP, Salesforce, Twilio etc) **Employee Status **:Full Time...

**Minimum of 3 to 6 years of Routing Development Experience in Genesys Contact Center Solutions (Voice, IVR and Multi-channel)** - **Experience in developing Routing workflows using Composer**: - **Extensive SCXML troubleshooting**: - **Experience in Orchestration Server**: - **Extensive knowledge in GRAT**: - **Experience in ECMA scripting**: -...

Minimum of 3 to 6 years of Routing Development Experience in Genesys Contact Center Solutions (Voice, IVR and Multi-channel)- Experience in developing Routing workflows using Composer - Extensive SCXML troubleshooting - Experience in Orchestration Server - Extensive knowledge in GRAT - Experience in ECMA scripting - Experience in designing, developing and...

Minimum of 3 to 6 years of Routing Development Experience in Genesys Contact Center Solutions (Voice, IVR and Multi-channel)- Experience in developing Routing workflows using Composer - Extensive SCXML troubleshooting - Experience in Orchestration Server - Extensive knowledge in GRAT - Experience in ECMA scripting - Experience in designing, developing and...

About the Role:As a Technical Support Engineer for contact center solutions at ZEISS, you'll play a central role in ensuring the seamless operation of our contact center environment. Your responsibilities will include:Technical Expertise:Utilizing your hands-on experience with the Genesys Cloud application interface to troubleshoot issues...

About the Role:As a Technical Support Engineer for contact center solutions at ZEISS, you'll play a central role in ensuring the seamless operation of our contact center environment. Your responsibilities will include:Technical Expertise:Utilizing your hands-on experience with the Genesys Cloud application interface to troubleshoot issues...

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities...

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities...

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities...

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities...

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities...

Hi Candidate ,we are hiring for role Genesys,CHENNAI /BGL/CHENNAI/Noida Exp-7 to 15 yrsGenesys Skills :GCP level real life experience working with Genesys cloud, Architect flow, WFM, roles and access groups, messaging, reporting. SSO, SCIM and REST based backend integration via data actions.Social - Hands on experience with social channel (Facebook, Twitter,...

Hi Candidate ,we are hiring for role Genesys,CHENNAI /BGL/CHENNAI/Noida Exp-7 to 15 yrsGenesys Skills :GCP level real life experience working with Genesys cloud, Architect flow, WFM, roles and access groups, messaging, reporting. SSO, SCIM and REST based backend integration via data actions.Social - Hands on experience with social channel (Facebook, Twitter,...

About our Team:Comprised of Full-stack Engineers, UX Designers, Backend Developers, Salesforce Specialists, and experts in Python/Generative AI, we collaborate seamlessly to deliver innovative solutions and meet the evolving needs of our organization. Our team is a dynamic and diverse group of professionals dedicated to leveraging Salesforce Sales and...

Solid hands on experience on Workspace Web Edition (WWE)/ WDE Development, Configurations - Experience with Java and RESTful API development - Experience with Javascript, node.js and SCAPI - Experience on Genesys Platform SDK (PSDK) - Experience on Cloud deployments - Continuous integration/deployment in an Agile Framework covering the aspect of design...