Customer Support Executive

2 months ago

Gautam Budh Nagar, India HBF DIRECT Full time

**Position Overview**:
As a Customer Support Executive (Sales), you will be responsible for delivering exceptional customer service while also driving sales through both inbound and outbound channels. You will engage with customers to understand their needs, provide product information, and actively promote sales opportunities. This role requires strong communication skills, a customer-centric approach, and the ability to thrive in a fast-paced environment.

**Key Responsibilities**:

- **Outbound Sales**:

- Conduct sales calls to introduce products or services, identify customer needs, and offer solutions.
- Follow up with leads generated through marketing campaigns or other sources.
- Build and maintain relationships with existing and prospective customers to drive sales opportunities.
- Meet or exceed sales targets and quotas set by management.
- **Customer Relationship Management**:

- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Stay informed about product updates, promotions, and industry trends to effectively communicate with customers.
- Provide feedback to the sales and marketing teams regarding customer preferences, market trends, and competitor activities.
- Collaborate with other departments, such as product development or operations, to address customer needs or concerns.
- **Team Collaboration**:

- Work closely with other members of the customer support and sales teams to ensure a seamless customer experience.
- Share best practices, strategies, and insights to enhance overall sales performance.
- Participate in training sessions or workshops to improve sales techniques and product knowledge.

**Qualifications**:

- Proven experience in sales or customer support roles, preferably in a similar industry.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and the ability to build rapport with customers.
- Goal-oriented mindset with a focus on achieving sales targets.
- Ability to multitask and prioritize tasks effectively in a dynamic environment.
- Proficiency in using CRM software and other sales tools.
- Willingness to adapt to changing business needs and work flexible hours, if required.
- Bachelor's degree or equivalent experience preferred.

**Benefits**:

- Competitive salary with performance-based incentives.
- Health insurance and other benefits as per company policy.
- Opportunities for career growth and advancement within the organization.
- Ongoing training and development programs to enhance skills and knowledge.
- Positive and collaborative work environment with supportive team members.

**Job Types**: Full-time, Permanent

Pay: ₹11,882.70 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

  • Customer Support Executive

    5 months ago

    Gautam Budh Nagar, India OneDios Full time

    **Position No: JD-0133**: **Position Name: Customer Support Executive**: **Total Vacancy: 5**: **City: Gautam Buddha Nagar**: **Responsibility** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Respond promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and...

  • Customer Support Executive

    2 months ago

    Gautam Budh Nagar, India Recrudo Labs Full time

    Urgent opening in voice process for Customer Support Role: Customer Support Executive (Work from Office) **Salary**:3.87 LPA-4.67 LPA Experience: minimum 7 months to above 2 years in International BPO Location: NOIDA(NSEZ) - Shift: Rotational / 5 days (24*7 environment) - Both side cabs Prerequisite requirement: - International Experience in Voice,...

  • Customer Support Executive

    5 months ago

    Gautam Budh Nagar, India Karizma Konnect Full time

    Customer Support Executive Role for Tech Mahindra Different Role. Fresher and 2 years Experience Persons requirement. For Noida location Schedule: - Day shift Work Location: In person **Speak with the employer** +91 7041482688

  • International Customer Support Executive

    2 months ago

    Gautam Budh Nagar, India Recrudo Labs Full time

    **Urgent opening in voice process for Customer Support Role: Customer Support Executive (Work from Office) Salary:3.87 LPA-4.67 LPA Experience: minimum 7 months to above 2 years in International BPO Company: Tech Mahindra Limited Location: NOIDA(NSEZ)Shift: Rotational / 5 days (24*7 environment)Both side cabs Prerequisite requirement :International...

  • Customer Support Executive

    5 months ago

    Gautam Budh Nagar, India Aotsum Infotech Pvt. Ltd. Full time

    We are hiring for **Customer support Executive** Experience: - 1-3 Years Location: - Noida, Sector-62 Working timings: - 10:00-7:00 pm Working Days: - 6 Days including Sunday - Good communication skills **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Morning shift Supplemental pay types: - Yearly...

  • Customer Support Executive

    5 months ago

    Gautam Budh Nagar, India Reboot Systems Full time

    Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of the team. - Conducting quality assurance surveys with customers...

  • Customer Support Executive

    2 days ago

    Gautam Budh Nagar, India Tiber Taber Fashion Pvt Ltd Full time

    Tiber Taber is a kids' apparel brand specializing in ethnic wear for children from newborns up to 8 years old. Our mission: to weave stories of cultural pride into threads of playful design. Today, we're a leading kidswear label, dressing a generation in functional ethnic wear which is made for play, built to last, and designed with love. **Key...

  • Customer Support Associate

    2 months ago

    Gautam Budh Nagar, India Solar Topps Full time

    Job Title - Customer support executive/Back office Us Voice process (International voice process) Exp - 1+ Location -Noida sec 62 Near electronic metro station Shift time - 8PM-5AM Working days - 5 days(Monday-friday) Qualification-Btech/BCA/MCA/BBA/Mtech/Bsc/Msc Pay: ₹20,000.00 - ₹35,000.50 per month **Benefits**: - Health...

  • Customer Support Executive

    2 months ago

    Gautam Budh Nagar, India TECHMAHINDRA Full time

    Company Name: - TechMahindra Job Role: - Technical support Associate - Resolving the Queries of the the Customer. *Fresher and Experience both can apply. *Fresher From Btech /BE / 3 yrs Diploma after 12th (Electrical Background) are Eligible only *Salary: - 2.90 to 3.10 LPA - Work from office only Job location: - Noida sector 62, B-19 Tech Mahindra,...

  • Customer Support Representative

    5 months ago

    Gautam Budh Nagar, India Gamemano Pvt .LTD Full time

    **Job description** Job Title: Customer Service Executive Job Location:Noida Sector 62 Job Summary: Our company is seeking a highly motivated and enthusiastic Customer Service Job Responsibilities: 2 Identify and assess customers' needs to achieve satisfaction and provide appropriate solutions and alternatives. 3 Keep accurate records of customer...

  • Customer Support Executive

    2 weeks ago

    Gautam Budh Nagar, India Team Promotions Private Limited Full time

    **Brief Overview** **Key Responsibilities** Ø Listen attentively to customer needs and provide accurate, satisfactory answers. Ø Maintain a professional and friendly demeanor with customers ensuring a positive customer experience. Ø Diagnose customer issue, escalate complex problems to relevant person and follow up to ensure resolution. Ø Document...

  • Customer Support Executive

    2 weeks ago

    Gautam Budh Nagar, India Inventum Technologies Full time

    **Key Responsibilities**: - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Resolve product or service issues by clarifying the customer's concerns and determining the best solution. - Follow up with customers to ensure their satisfaction and to gain feedback on our services. - Keep records of customer...

  • Customer Support Executive

    5 months ago

    Gautam Budh Nagar, India INTINERI INFOSOL PVT LTD Full time

    Job Title: Customer Support Representative Location: Noida Sector 62 Working days - 6 Days working (Rotational off ) Salary - 14k to 21k Timing - Rotational shift **Responsibilities**: - Troubleshoot technical issues and provide solutions to customers - Document and track customer interactions in the CRM system - Collaborate with other teams to resolve...

  • Customer Care Executive

    11 hours ago

    Gautam Budh Nagar, India NexGen TechSoft Full time

    We have many job openings for Customer Care Executive - CCE in Noida location. **Customer Care Executive - CCE** *Inbound / Outbound process *Qualification - 12th, Undergraduate/ Graduate *Salary - 10k to 14000/- PM *Location - Sec-63, Noida *6 days working We do Bulk Hiring for Telesales/Customer Support Executives. **Job Types**: Full-time,...

  • Customer Care Executive

    5 months ago

    Gautam Budh Nagar, India Casa decor home solution LLP Full time

    Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints - Proactively identify, investigate, and resolve recurring customer...

  • Customer Support Associate

    5 months ago

    Gautam Budh Nagar, India Woriox Services Full time

    Become a part of our vibrant team as an international B2B inbound Customer Support Specialist. We are seeking individuals who are passionate about delivering outstanding customer service to clients in Australia and New Zealand. **Key Responsibilities-** Engage in international B2B customer support through inbound calls from clients in Australia and New...

  • Customer Support Associate

    5 months ago

    Gautam Budh Nagar, India Woriox Services Full time

    Become a part of our vibrant team as domestic B2B inbound/outbound Customer Support Specialist. We are seeking individuals who are passionate about delivering outstanding customer service. **Key Responsibilities-** Engage in B2B customer support through inbound calls from all over the country. Listen to customer needs and provide efficient and effective...

  • Customer Support Executive

    5 months ago

    Gautam Budh Nagar, India FISC-AA DYNAMICS Full time

    Hello #connections We are #Hiring Looking for #telesalesexecutive Location: #gurgaon # Noid **Salary**: 12,000 to 33,000 + Unlimited incentives Working hours: Rotational shift Qualification: Under graduates/ Graduates Need excellent communication skills in English workfromofficeonly **Salary**: ₹12,000.00 - ₹20,000.00 per month Schedule: - Monday to...

  • Customer Care Executive

    2 months ago

    Gautam Budh Nagar, India Recrudo Labs Full time

    **Urgent opening in voice process for Customer Support Role: Customer Support Executive (Work from Office) Salary:3.87 LPA-4.67 LPA Experience: minimum 7 months to above 2 years in International BPO Company: Tech Mahindra Limited Location: NOIDA(NSEZ)Shift: Rotational / 5 days (24*7 environment)Both side cabs** **Prerequisite requirement :International...

  • Customer Care Executive

    2 months ago

    Gautam Budh Nagar, India Recrudo Labs Full time

    **Urgent opening in voice process for Customer Support Role: Customer Support Executive (Work from Office) Salary:3.87 LPA-4.67 LPA Experience: minimum 7 months to above 2 years in International BPO Location: NOIDA(NSEZ)Shift: Rotational / 5 days (24*7 environment)Both side cabs** **Prerequisite requirement :International Experience in Voice, BPO, Technical...