Reservation Executive
2 months ago
**About Us**: FusionStays is a dynamic startup based in Kolkata, focused on revolutionizing travel to offbeat destinations by seamlessly connecting travelers with unique homestays, thereby addressing the issue of hotel unavailability in such areas.
**Key Responsibilities**:
- **Booking Management**: Oversee the end-to-end booking process, including reservations, cancellations, and modifications while ensuring accurate data entry.
- **Customer Relationship Management**: Build and maintain strong relationships with guests to enhance repeat business and customer satisfaction.
- **Maintain Records**: Keep accurate records of all bookings, guest interactions, and feedback for reporting and analysis.
**Requirements**:
- **Bachelor Degree in Tourism & Hospitality Background is preferable.**:
- **Excellent communication in English, Hindi and Bengali.**:
- **Minimum 6 months to 1 year experience in Sales.**
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Leave encashment
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- Sales: 1 year (required)
**Language**:
- English, Bengali and Hindi (required)
Work Location: In person
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