Operations Client Service
3 weeks ago
Roles
- Monitor cash breaks, failed trades and overdrafts with the aim of minimizing potential risk
- Ensure deadlines / deliverables are met in accordance with the SLA provisions
- Ensure effective logging and resolution of enquiries and liaise with appropriate parties to resolve/ escalate queries / problems within agreed timescales
- Assist clients effectively with “New Account / Market Opening” requests and AD Hoc transitions or re-structuring
- Complete accurate non-standard or ad hoc reporting to clients within deadlines
- Ensure that all clients are billed promptly and assist in the follow up of any aged debt
- Review operating procedures and ensure they are updated.
- Ensure timely and accurate completion of team checklists as required
- Maintain specialist knowledge and skills that are essential in performing the role effectively
- Proactively share new ideas / process enhancements that could result in a benefit to the team
Manage Relationships / Communication
- Ensure the line manager and others, as appropriate, are kept aware of all issues/problems/queries/work in progress that may impact upon the quality of service being given.
- Regularly contribute to projects impacting the wider group
- Build strong relationships with COE’s
- Participate in shared service/client conference calls or meetings
- Provide feedback on Shared Services/COEs and maintain issues logs
- Build strong relationships with our clients through the provision of daily support and prompt resolution of all accounting and custody queries.
Individual Contributor
- Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role
- Ensure that the highest level of the Code of Conduct is displayed in your behavior
- Provide appropriate management information as required to support business unit decision making
- Support the ‘Risk Excellence’ culture within the business
- Adhere to limits of delegate
-
Lead-Client Operations
2 weeks ago
Bengaluru, India Infosys Full timeResponsibilities Customer Service Delivery into US retirement services•Must have sound understanding of US retirement services industry, with deeper knowledge in one or more of the following areas: Compliance Testing, APRS, Form5500, Core Operations, Determination Services, Conversions and Deconversions, Reconciliations, Fund reporting services...
-
Operations Client Service, Assc2
2 months ago
Bengaluru, Karnataka, India State Street Full timeJob DescriptionWho we are looking for:This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reportings.Why this role is important to...
-
Operations client service
3 weeks ago
Bengaluru, India State Street Full timeWho we are looking for: This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting’s. What you will be responsible...
-
Operations Client Service Associate 2
4 weeks ago
Bengaluru, India State Street Full time**Associate 1/2-** **Service Delivery-Insurance: State Street** **Who we are looking for**: This is a position with a high level of responsibility within the Client Operations Service Delivery -Insurance team. The Client Service Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service...
-
Client Service Coordinator
4 weeks ago
Bengaluru, Karnataka, India VAPS Knowledge Service Pvt Ltd Full timeDevelops and executes sales presentations to potential clients - Creates proposals for providing staffing services, customized to prospective clients needs - Develops and implements sales plans and associated activities - New Client Acquisition by engaging with key stakeholders in the prospective organization. - Creating new business opportunities &...
-
Operations Client Service
1 month ago
Bengaluru, India State Street Full timeAs a Functional Specialist, Associate 2, you will interact internally with global Centers of Excellence, Client Operations teams, business unit Shared Service teams and Joint Venture operations teams to complete applicable day-to-day activities, relating to the overall processing for their assigned clients and tasks._ - Overall Responsibilities_ - _ Validate...
-
Operations Client Service Associate 2
4 weeks ago
Bengaluru, India State Street Full timeAs a Functional Specialist, Associate 2, you will interact internally with global Centers of Excellence, Client Operations teams, business unit Shared Service teams and Joint Venture operations teams to complete applicable day-to-day activities, relating to the overall processing for their assigned clients and tasks. _ - Overall Responsibilities_ - _...
-
Global Markets Operations
1 month ago
Bengaluru, India Goldman Sachs Full time**Your Impact **We promote continuous learning by way of cross training and business engagement across the stack of functions in EQ product class. Your role will involve active partnership with the sales, trading, credit, legal and other operations teams which will be key to effectively manage the risk and business / client expectations for the trades we...
-
Operations Client Service-associate 2
1 month ago
Bengaluru, India State Street Full time**What you will be responsible for**: The responsibilities of this role will include, but will not be limited to: - Deliver highly valued services and solutions to clients to ensure quality services are consistently delivered and clients are offered State Street’s full range of services as their needs and our services evolve. - Provide support during US...
-
Operations Client Service
1 month ago
Bengaluru, Karnataka, India State Street Full timeJob DescriptionWho we are looking for:This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reportings.Why this role is important to...
-
Operations Client Service
2 months ago
Bengaluru, Karnataka, India State Street Full timeJob DescriptionWho we are looking for:This is a position with a high level of responsibility within the Service Delivery team. The role is responsible for ensuring successful service delivery, contract and SLA documentation and execution, change management, and key performance reporting with 100% accuracy & timeliness.Why this role is important to us:The...
-
Client Service Executive Advertising Agency
4 weeks ago
Bengaluru, India Moulis Advertising Service Pvt Ltd Full timeLooking for a Client Servicing Professionals from Advertising/Communication industry. **Client Servicing Executive Responsibilities**: - One point contact for the client to offer 360-degree solutions. - Cultivate/ maintain good relationships with the clients. - Help client in their communication needs. - Coordinate & Collaborate with the internal teams to...
-
Client Servicing
2 months ago
Bengaluru, India Geek Creative Agency Full timeGeek Creative Agency is looking for Client Service Manager. Job Description: Operate as the lead point of contact for any and all matters specific to our customers. Build and maintain strong, long-lasting customer relationships Work closely with all internal teams, contribute in ideas and projects and ensure timely delivery. Communicate clearly the progress...
-
Associate - Client Service
14 hours ago
Bengaluru, India Goodera Full time**Responsibilities**: - Booking and managing volunteering events to assure that we eliminate roadblocks and provide high-quality services efficiently and support all operations for the client, end - to-end i.e. from setup to delivery - Manage and support all client communications - Bridge the communication and provide backend support for client service...
-
Client Servicing Executive
1 month ago
Bengaluru, India Spacead Full timeResponsibilities: Customer Service - Managing customers service requirements and problem-solving - Creating a positive onboarding experience for clients - Coordinate with Vendors and suppliers - Coordinate with HO with branch operations **Salary**: ₹18,000.00 - ₹24,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year...
-
Client Relationship Officer
1 month ago
Bengaluru, India Corporation Service Company Full timeAssistant Client Relationship Officer – Corporate Location: Bangalore Schedule – 45hrs per week Hybrid Your Opportunity: The Assistant Client Relationship Officer, Corporate has responsibility to assist the broader corporate team in their duties to fulfil the full corporate administration of a portfolio of companies and...
-
Client Servicing Executive
1 month ago
Bengaluru, India Telco Communication India Pvt. Ltd Full timeAbout Telco: Telco Communications is a creative agency that was established in the year 2012. Our base headquarters is located in the United Kingdom while in India we operate out of Bangalore. With 9 years of experience, our core competencies are brand building and strengthening, strategizing integrated creative campaigns, digitization,...
-
Bengaluru, India Goldman Sachs Full timeAsset and Wealth Management Operations Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and...
-
Client Servicing Executive
4 weeks ago
Bengaluru, India TVISHA TECHNOLOGIES Full timeMaking welcome calls and greeting customer Followup of clients and mailing them all promotions Communication with officers and other business partners involved in the maintenance of internal control standards and the development of related procedural guidance Adhere strictly to compliance and operational risk controls in accordance with the firm and...
-
Associate - Client Services
2 months ago
Bengaluru, India Euronext Full timeKey accountabilities• Act as the central point of contact of an allocated group of clients on operational matters and ensure an efficient incident management process and escalate issues in an accurate and timely manner• Provide client support and follow up all questions or issues until resolution, regularly inform the client of progresses notably when in...