Operations Client Service Associate 2

2 months ago

Bengaluru, India State Street Full time

**Associate 1/2-** **Service Delivery-Insurance: State Street**

**Who we are looking for**:
This is a position with a high level of responsibility within the Client Operations Service Delivery -Insurance team. The Client Service Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting’s.

**What you will be responsible for**:
The responsibilities of this role will include, but will not be limited to:

- Deliver highly valued services and solutions to clients to ensure quality services are consistently delivered and clients are offered State Street’s full range of services as their needs and our services evolve.
- Provide support during US market hours, should be comfortable with Night Shift.
- Define risk environment for business unit and perform Risk and Control Assessment to ensure appropriate action is initiated and executed to minimize risk events
- Execute oversight activities to ensure interdepartmental deliveries are monitored and risks highlighted are addressed.
- Ensures superior client satisfaction by acting as an advocate for clients and ensuring client issues are satisfactorily resolved.
- Exercise discretion and judgment with respect to matters of significance, such as resolving, reporting of issues/breaches and suspicious transactions.
- Work in conjunction with individuals on the team as well as other business units, shared services/COEs, outsource partners, external clients as needed to resolve issues/discrepancies and ensure client satisfaction through seamless processing, accuracy, and adherence to all SLAs/internal standards/guidelines.

**What we value**:
These skills will help you succeed in this role:

- ** Client focus**: - Act as a focal point of contact to maintain strong client relationship; actively participate in client meetings, and ensure team responds to client inquiries.
- ** Operational Efficiency Focus**:Actively participate in an efficient and effective global operating model, collaborating with peers globally, and using standard technology, best practices, and optimal functions.
- ** Performance Focus**: Provide excellent service to clients through a results-oriented mindset
- ** Quality & Risk Focus**:Understand and minimize risk through adhering to standard and client specific operating procedures and through broad participation in the global training program. Focus on qualitative work, attention to detail with a thorough understanding of business impact and ways to minimize risk.

**Education & Preferred Qualifications**:
1- or 2-years’ experience in financial domain.

**Additional requirements**:

- Must have strong Excel and PowerPoint skills.
- Must be able to work in a fast paced environment with global stakeholders and possess exceptional ability to prioritize work priorities.
- Must possess strong verbal and written communication skills.
- Must have the initiative and capability to collaborate with a diverse stakeholder base to deliver timely and high quality output
- Must be highly organized with strong attention to detail

**About State Street**

**What we do.** State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

**Work, Live and Grow.** We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

State Street is an equal opportunity and affirmative action employer.

  • Operations Client Service

    2 months ago

    Bengaluru, India State Street Full time

    As a Functional Specialist, Associate 2, you will interact internally with global Centers of Excellence, Client Operations teams, business unit Shared Service teams and Joint Venture operations teams to complete applicable day-to-day activities, relating to the overall processing for their assigned clients and tasks._ - Overall Responsibilities_ - _ Validate...

  • Operations Client Service Associate 2

    2 months ago

    Bengaluru, India State Street Full time

    As a Functional Specialist, Associate 2, you will interact internally with global Centers of Excellence, Client Operations teams, business unit Shared Service teams and Joint Venture operations teams to complete applicable day-to-day activities, relating to the overall processing for their assigned clients and tasks. _ - Overall Responsibilities_ - _...

  • Operations Client Service Associate 2

    7 days ago

    Bengaluru, India State Street Full time

    Asset Owner Services: State Street : Senior Associate Why this role is important to us: The team you will be joining is will be responsible for the client services & Client delivery management roles for fund accounting and custody services we offer our clients. What you will be responsible for: - Individual Contributor - Manage the day-to-day activities...

  • Operations client service

    1 month ago

    Bengaluru, India State Street Full time

    Who we are looking for:   This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting’s. What you will be responsible...

  • Operations Client Service

    2 weeks ago

    Bengaluru, Karnataka, India State Street Full time

    Who we are looking for: This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting’s. What you will be responsible for: The...

  • Associate 2 - Client Service

    2 months ago

    Bengaluru, India State Street Full time

    **Associate 2: State Street** **Who we are looking for**: This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and...

  • Operations Client Service Associate 2

    2 months ago

    Bengaluru, India State Street Full time

    **Who we are looking for**: Client Service representatives responsible for resolving queries and investigating issues from Investment Managers for funds managed at State Street **Why this role is important to us**: Perform both client facing and operational processing functions for Accounting and Custody. Research and resolve client inquires and service...

  • Boat Operations Client Service Associate 2

    2 months ago

    Bengaluru, India State Street Full time

    **Job Description: MORO- Associate 2** - o **Basic Purpose & Responsibilities**: **General Profile**: - Assists in gathering project information by attending user meetings and interviewing clients/users - Assists in analyzing information, using flowcharting and other methodologies. - Participates in preparing project planning materials by recording meeting...

  • Operations Client Service

    2 months ago

    Bengaluru, Karnataka, India State Street Full time

    Job DescriptionWho we are looking for:This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reportings.Why this role is important to...

  • Operations Client Service-associate 2

    2 months ago

    Bengaluru, India State Street Full time

    **What you will be responsible for**: The responsibilities of this role will include, but will not be limited to: - Deliver highly valued services and solutions to clients to ensure quality services are consistently delivered and clients are offered State Street’s full range of services as their needs and our services evolve. - Provide support during US...

  • Operation Client Service Associate 2

    2 weeks ago

    Bengaluru, India State Street Full time

    Job Description Why this role is important to us: The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete...

  • Client Service Associate

    5 days ago

    Bengaluru, Karnataka, India Planotech Group Full time

    We are hiring! Opening positions: 1. Operations / Client Service Associates 2. Technicians 3. 2D / 3D designers 4. Drivers 5. Associates in Accounts / Administration / HR "Freshers" are considered. Salary - According to the industry standards. **Job Types**: Full-time, Permanent, Internship **Benefits**: - Health insurance - Provident...

  • Operations Client Service

    1 month ago

    Bengaluru, India State Street Full time

    Roles - Monitor cash breaks, failed trades and overdrafts with the aim of minimizing potential risk - Ensure deadlines / deliverables are met in accordance with the SLA provisions - Ensure effective logging and resolution of enquiries and liaise with appropriate parties to resolve/ escalate queries / problems within agreed timescales - Assist clients...

  • Associate 2 - Investor Services

    2 months ago

    Bengaluru, India State Street Full time

    **AIS Investor Services Operations** **Job title**:AIS **Investor Services**, Associate 2** **Reports to: AIS Investor Services Manager** **Position Description** **Key Responsibilities**: - Working on Hedge fund & private equity investor services operations, showing ownership for a group of client assigned, taking initiative to own operations for...

  • Investor Services

    2 weeks ago

    Bengaluru, India State Street Full time

    **AIS Investor Services Operations** **Job title**:AIS **Investor Services**, Associate 2** **Reports to: AIS Investor Services Manager** **Position Description** **Key Responsibilities**: - Working on Hedge fund & private equity investor services operations, showing ownership for a group of client assigned, taking initiative to own operations for...

  • Investor Services

    1 week ago

    Bengaluru, India State Street Full time

    AIS Investor Services Operations Job title: AIS Investor Services, Associate 2 Reports to: AIS Investor Services Manager - Position Description - Key Responsibilities: - Working on Hedge fund & private equity investor services operations, showing ownership for a group of client assigned, taking initiative to own operations for assigned clients - Process...

  • Investor Services

    1 month ago

    Bengaluru, India State Street Full time

    **AIS Investor Services Operations** **Job title**:AIS **Investor Services**, Associate 2** **Position Description** **Key Responsibilities**: - Working on Hedge fund & private equity investor services operations, showing ownership for a group of client assigned, taking initiative to own operations for assigned clients - Process Capital activities...

  • Investor Services

    2 weeks ago

    Bengaluru, India State Street Full time

    AIS Investor service AIS Investor Services Operations Job title: AIS Investor Services, Associate 2 Reports to: AIS Investor Services Manager - Position Description - Key Responsibilities: - Working on Hedge fund & private equity investor services operations, showing ownership for a group of client assigned, taking initiative to own operations for...

  • Associate - Cash Pb Client Service

    2 weeks ago

    Bengaluru, India BNP Paribas Full time

    ASSOCIATE - CASH PB CLIENT SERVICE (JOB NUMBER: OPE002519) **About BNP Paribas Group: BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking...

  • Client Reporting- Associate 2

    2 weeks ago

    Bengaluru, India State Street Full time

    Working in-line with SSgA’s brand specifications and are responsible for creating client reports, factsheets and new template designs as per the business requirements Process Daily/Weekly/Monthly Client Investment Reports, Factsheet and Ad-hoc queries are completed with 100% accuracy Meeting the business deadline of all Client Investment Reports,...