Customer Solution Center

2 weeks ago

Hyderabad, India Hewlett Packard Enterprise Full time

Customer Solution Center

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

At Hewlett Packard Enterprise (HPE), we live by three core values that drive our business: Partner. Innovate. Act. These values combine to help us create important work worldwide to advance how people live and work.

HPE makes Hybrid IT simple. HPE helps customers to design the right mix of Hybrid IT to serve their unique needs. We bring next-generation infrastructure that uses intelligent software to simplify and accelerate the delivery of new apps, services, and business insights. Providing with new ways to deliver and manage IT on-premises and in the cloud.

**Who we are**:
HPE GreenLake Platform Cloud (GLCP) team allows you the opportunity to collaborate with both creative and engineering types to build HPE’s next generation cloud platform. Combining agile methodologies and a continuous integration and delivery pipeline, the GreenLake Cloud Platform partners with all of HPE and powers HPE’s transformation as a true cloud-native provider. It’s the cloud that comes to you

On the GLCP team you will build innovative cloud platform capabilities that enables the delivery of rich HW and SW SaaS solutions to customers.

**Who You Are**

You are a dynamic, driven professional with a passion for success - yours, your company’s, and your customers. You bring knowledge and expertise in high-performance computing, cloud computing, or related technical fields, strong communication and collaboration skills, and you always conduct yourself with the highest professionalism and integrity.

**_ Job Family Definition:_**

**_ Management Level Definition:_**

**What you’ll do**:

- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
- Respond to service, product, technical, and customer
- critical)..
- Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.
- Ability to act as a mentor and guide other employees. Ability to provide direction and guidance to process improvements.
- Ability to articulate clearly, recommend and explain resolutions /clients.
- Understand and utilize ITIL.
- Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.

**_ Education and Experience Required: _**
- First Level University degree: a) technical, b) non-technical (i.e., Bachelor of Arts/ Science). Typically 3-4 year completion beyond High School level, BA/BS or equivalent experience.
- 5-7 years experience in relevant technologies and customer environments.
- Relevant industry qualification where applicable.

**What you need to bring**:

- Bigdata/Hadoop Administrator/ Linux with Red Hat Certified in Administration
- Debug the issue on Hadoop/Debug the processes in Linux
- Hadoop Admin, Hive, hbase, Yarn, Pig, Spark, Debugging, Log Analysis, Linux
- OS - Mandate
- Solving Memory Issues

Excellent verbal and written communication skills in language to be supported.
- Advanced troubleshooting skills in a technical environment.
- Excellent analytical and problem solving skills.
- We are looking for you to join our team as a Kubernetes Engineer to design,
- build and implement cloud-native architectures with Kubernetes and related technologies for us.
- Responsible for overall Docker & Kubernetes setup, configuration and Architecture.
- Configuring and maintaining/ supporting a large scale Docker based environment using kubernetes.
- Troubleshoot and resolve issues within the Docker and kubernetes environment.
- Ensure proper operational aspects including monitoring, reporting, backup for both Docker hosts and associated images and containers.
- Good knowledge of Hadoop Architecture and understanding of distributed systems and distributed computation.
- Good Understanding of Linux and Networking concepts.
- General operational expertise such as good troubleshooting skills, understanding of systems capacity, bottlenecks, basic of memory, cpu, OS, storage and networks.
- Intermediate Shell Scripting skills and Basic programming skills ideally in Java or Python
- Excellent oral and written communication skills with multi-tasking ability. Should be a self-starter who is excited about learning new technology.
Self-driven, Ability to work independently and as part of a team with proven track record
- Open to working non-standard hours (Night Shifts) including weekends.

**What we can offer you**:
A competitive salary and extensive social benefits

Diverse and dynamic work environment

Work-life balance and support for career development

An amazing life inside the element

Want to know more about how you can make your mark with us?

**Then let’s stay connected**

India #services, #hpefs, #pns and #zerto

HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT and Affirmative

  • Call Center Executive

    1 week ago

    Hyderabad, India Anoo's Electrolysis and Obesity Pvt Ltd Full time

    Call Center Executive Responsibilities are: - Manage Both inbound and outbound calls in a timely manner - Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Target oriented incentives - Only Day shifts **Job Types**: Full-time, Regular /...

  • Call Center Executive

    4 weeks ago

    Hyderabad, India La Belle Body Care Pvt Ltd Full time

    Job Description: We are looking for an Energetic and Enthusiastic individual to join our team as Call Center Executive with minimum 1 year of experience (at least 0.6 months of telecalling experience) **Responsibilities**: - Should have good Oral and written communication - Should possess good interpersonal skills - Responsible to handle the incoming and...

  • Data Center Architect

    3 weeks ago

    hyderabad, India Locuz Full time

    Job Title: Solution Architect – Presales Core Data Center Job Location: Hyderabad |Pune | Mumbai Day Shift & 5 days a week Designing Experience: Servers, Storage, VDI, Virtualization, Backups. Practice presales resource with relevant experience in working on solutions involving Core DC - servers, storage, virtualization, VDI and backups. Should have...

  • Call Center Executive

    3 days ago

    Hyderabad/ Secunderabad, India timesjobs Full time

    JOB DETAILSAnswer incoming calls, making outbound calls and respond to customer's queries in a timely mannerStrong phone and verbal communication skills along with active listeningIdentify, obtain, and clarify customer information by answering telephone calls, establishing a dialogue with the customers and verifying information.Follow the call center...

  • Call Center Executive

    3 days ago

    Hyderabad/ Secunderabad, India timesjobs Full time

    JOB DETAILSAnswer incoming calls, making outbound calls and respond to customer's queries in a timely mannerStrong phone and verbal communication skills along with active listeningIdentify, obtain, and clarify customer information by answering telephone calls, establishing a dialogue with the customers and verifying information.Follow the call center...

  • Executive-Call Center

    3 days ago

    Hyderabad, Telangana, India Apollo Health and Lifestyle Limited, Swaasa Jobs Full time

    Job Requirements Roles & Responsibilities :Managing large amounts of inbound and outbound calls promptlyFollowing call center "scripts" when handling different topicsIdentifying customers' needs, clarifying information, researching every issue, and providing solutionsRequirements :Previous experience in a customer support roleTrack record of over-achieving...

  • Technical Customer Support

    3 weeks ago

    Hyderabad, India Mazenet solution Full time

    Company OverviewMazenet Solutions is an IT service company with 201-500 employees headquartered in Chennai. Visit www.mazenet.com for more information.Job OverviewTechnical Customer Support role in Mazenet Solutions for Freshers in Hyderabad, offering Full-Time employment with essential skills in Digital Marketing, SEO, SEM, Google Ads, PPC, Troubleshooting,...

  • Technical Customer Support

    1 week ago

    Hyderabad, India Mazenet solution Full time

    Company Overview Mazenet Solutions is an IT service company with 201-500 employees headquartered in Chennai. Visit for more information. Job Overview Technical Customer Support role in Mazenet Solutions for Freshers in Hyderabad, offering Full-Time employment with essential skills in Digital Marketing, SEO, SEM, Google Ads, PPC, Troubleshooting, and...

  • Call Center Executive

    4 weeks ago

    Hyderabad, India Anoo's Electrolysis and Obesity Pvt Ltd Full time

    Call Center Executive Responsibilities are: - Manage Both inbound and outbound calls in a timely manner - Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Target oriented incentives - Only Day shifts **Job Types**: Full-time, Regular /...

  • Assistant Contact Center

    1 month ago

    hyderabad, India Apollo TeleHealth Full time

    Understand customer’s requirement and provide complete and accurate informationCommunicate effectively with customersAssign case to other queue with proper justificationUnderstanding and striving to meet or exceed call center metrics while providing excellent customer service.Escalate customer problems to the team lead which needs immediate attention

  • Female Call Center Agent

    6 days ago

    Hyderabad, India RSCC Aesthetics Pvt Ltd Full time

    If you are referring to a call center role related to selling products or services related to skin and hair slimming, then the following may be roles and responsibilities: Roles: - Answering inbound calls from potential customers and providing information about the service being sold - Making outbound calls & inbound to follow up with existing customers and...

  • Solution Architect

    3 weeks ago

    Hyderabad, India TTEC Full time

    At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.Position PurposeAs part of the Pre-Sales Organization, the Solution Architect is expected to engage primarily in new account...

  • Solutions Architect- Government

    1 week ago

    hyderabad, India Airtel Business Full time

    Solution Architect responsible to support Sales team in terms of understanding and meeting customer’s connectivity requirement right from the presales stage to the project execution stage.Customer engagement, developing large transformation projects and total network outsourcing projectsDesign of profitable, optimal and replicable technical...

  • Solutions Architect- Government

    1 week ago

    Hyderabad, India Airtel Business Full time

    Solution Architectresponsible to support Sales team in terms of understanding and meeting customer’s connectivity requirement right from the presales stage to the project execution stage.Customer engagement, developing large transformation projects and total network outsourcing projectsDesign of profitable, optimal and replicable technical...

  • Program Manager, Global Command Center

    20 hours ago

    hyderabad, India ADCI HYD 20 SEZ Full time

    Are you passionate about creating customer-centric solutions that drive measurable results with global impact? Do you like to dive deep to understand problems? Does working across diverse teams, geographies, and cultures sound exciting to you? If so, the WWCP Global Command Center (GCC) team is looking for a people to fix the issues impacting customer...

  • Program Manager, Global Command Center

    2 days ago

    Hyderabad, India ADCI HYD 20 SEZ Full time

    Are you passionate about creating customer-centric solutions that drive measurable results with global impact? Do you like to dive deep to understand problems? Does working across diverse teams, geographies, and cultures sound exciting to you? If so, the WWCP Global Command Center (GCC) team is looking for a people to fix the issues impacting customer...

  • Data Center Regional Mechanical Engineer

    3 weeks ago

    Hyderabad, Telangana, India Amazon Full time

    As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the 'go to' engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:• Perform design and equipment...

  • Solutions Architect- Government

    1 week ago

    hyderabad, India Airtel Business Full time

    Solution Architect responsible to support Sales team in terms of understanding and meeting customer’s connectivity requirement right from the presales stage to the project execution stage. Customer engagement, developing large transformation projects and total network outsourcing projects Design of profitable, optimal and replicable technical solutions ...

  • Solutions Architect- Government

    1 week ago

    Hyderabad, India Airtel Business Full time

    Solution Architect responsible to support Sales team in terms of understanding and meeting customer’s connectivity requirement right from the presales stage to the project execution stage.Customer engagement, developing large transformation projects and total network outsourcing projects Design of profitable, optimal and replicable technical solutions...

  • Solutions Architect- Government

    1 week ago

    Hyderabad, India Airtel Business Full time

    Solution Architect responsible to support Sales team in terms of understanding and meeting customer’s connectivity requirement right from the presales stage to the project execution stage.Customer engagement, developing large transformation projects and total network outsourcing projects Design of profitable, optimal and replicable technical solutions...