International Customer Service Representative

6 months ago


Hinjawadi Pune Maharashtra, India Nexus Consulting Solutions Full time

Roles and Responsibilities:

- Resolving device issues using troubleshooting techniques and providing clear and concise information.
- Reviewing account information and answering questions about billing or services.
- In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay &
Surcharges, Service charges, and taxes)
- Experience resolving customer issues, billing, and/or handling product Q&A.
- Interest in learning new technologies.
- Experience promoting and/or selling products and services.
- Demonstrated communication skills.
- The clarity in thought process (Able to articulate his/ her thought)
- Ability to handle tough situations with customers.
- Strong ability to multitask and take fast decisions independently.
- Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
- Customer Centric & Logical Thinking & Need to be Enough Spontaneous
- Ensure Timely & Professional Responses to all Queries.

Perks and Benefits
- Cab Facility both ways [ Pick up and drop within Transport radius]
- Immense Growth Opportunities

Interview Rounds:
1st Level - UAT / Operations

2nd Level - Versant [ Need to score 60 and above]

Pay: Up to ₹33,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- US shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- interenational Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7004501612



  • Hinjawadi, Pune, Maharashtra, India hirebloc Full time

    Job Description for International Voice Process: Position: Customer Service Representative - International Voice Process Location: [Specify location] Company Overview: [Provide a brief overview of the company, its values, and mission.] **Responsibilities**: - Handle inbound and outbound calls in a professional and courteous manner. - Provide excellent...


  • Hinjawadi, Pune, Maharashtra, India Ditanz Hire Full time

    Job Description for International Voice Process: Position: Customer Service Representative - International Voice Process Location: [Specify location] Company Overview: [Provide a brief overview of the company, its values, and mission.] **Responsibilities**: - Handle inbound and outbound calls in a professional and courteous manner. - Provide excellent...


  • Hinjewadi, Pune, Maharashtra, India Talent X International Full time

    We are hiring Customer Service Representative for a leading company. Job Role - Customer Service Representative Industry - International Telecom Shift - US Shift Location - Pune Experience - Must have Minimum 6 Months in an international bpo. Knowledge & Skills Required - Any Undergraduate/Graduate Should have excellent communication skills in...


  • Pune, Maharashtra, India Equator Advanced Appliances Full time

    US Based Appliance Company Looking for Customer Service Representatives. Excellent English Communication Must Minimum 1 Yr International Voice Process Experience Required Work From Home Night Shift Compulsory Requirements for Joining - Own Laptop / Desktop (i3 Processor or Equivalent) Broadband Internet - Min 16 Mbps USB Headset **Job Types**:...


  • Mumbai, Maharashtra, India International Flavors & Fragrances Full time

    Job Summary Are you passionate about customer relations? Would you love to work for a global organisation that is doing more good for people and planet? Joining science and creativity, we are an international collective of thinkers who partner with customers to bring scents, tastes, experiences, ingredients and solutions for products the world craves. We...


  • Mumbai, Maharashtra, India International Flavors & Fragrances Full time

    Job Summary Are you passionate about customer relations? Would you love to work for a global organisation that is doing more good for people and planet? Joining science and creativity, we are an international collective of thinkers who partner with customers to bring scents, tastes, experiences, ingredients and solutions for products the world craves. We...


  • Pune, Maharashtra, India Bangalore strategic solutions Full time

    **Job Title: Customer Service Representative( International Voice Process)** **Location: Pune** - We are currently seeking a motivated and customer-focused individual to join our customer service - team at Travel Inc. As a Customer Service Representative, you will be responsible for assisting customers - with their travel-related inquiries and providing...


  • Pune, Maharashtra, India Bangalore Startegic Company Full time

    Job Title: Customer Service Representative Location: Pune **Minimum 1 Year in International BPO into customer service is a must.** **Job Types**: Full-time, Permanent **Salary**: Up to ₹500,000.00 per year **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Commission pay - Performance bonus -...


  • Pune, Maharashtra, India Recrudo Labs Full time

    **Job Role / Designation**: - Customer care representative **Experience (Yrs)** - minimum 6 months of Int. Bpo voice exp - Excellent Communication skills who can speak with US natives - Should have computer and Internet knowledge / knowledge of Billing queries - Experience Type (B2B/B2C) - Must Have International voice process - Office Location - Pune...


  • Pune, Maharashtra, India Recrudo Labs Full time

    **Job Role / Designation**: - Customer care representative **Experience (Yrs)** - minimum 6 months of Int. Bpo voice exp - Excellent Communication skills who can speak with US natives - Should have computer and Internet knowledge / knowledge of Billing queries - Experience Type (B2B/B2C) - Must Have International voice process - Office Location - Pune...


  • Pune, Maharashtra, India United Consulting Full time

    **CUSTOMER SERVICE REPRESENTATIVE ( INTERNATIONAL VOICE )** **CONTACT- 8484862287** - FRESHER / GRAD/ UNDER GRAD - **SALARY FOR FRESHER ( 13K TO 18K)**: - EXPERIENCE ( MINIMUM 6 Months INTO INTERNATIONAL VOICE) - **ROTATIONAL SHIFTS WITH WEEKEND OFF**: - **FREE ONE TIME MEAL**: - **SALARY MAX UPTO 32K ( EXPERIENCED)**: - **MAX AGE CRITERIA TO APPLY IS...


  • Pune, Maharashtra, India United Consulting Full time

    **CUSTOMER SERVICE REPRESENTATIVE ( INTERNATIONAL VOICE )** **CONTACT- 9370229656** - FRESHER / GRAD/ UNDER GRAD - SALARY FOR FRESHER ( 15K TO 20K) * - EXPERIENCE ( MINIMUM 6 Months INTO INTERNATIONAL VOICE) * - US FIXED SHIFTS WITH WEEKEND OFF * - FREE CAB FACILITY * - FREE ONE TIME MEAL * - SALARY MAX UPTO 35K ( EXPERIENCED) * - WORK FROM OFFICE...


  • Pune, Maharashtra, India United Consulting Full time

    **CUSTOMER SERVICE REPRESENTATIVE ( INTERNATIONAL VOICE )** CONNECT NOW ON- 9370229656 - FRESHER / GRAD/ UNDER GRAD - EXPERIENCE ( MINIMUM 6 MONTH INTO INTERNATIONAL VOICE) - US ROTATIONAL SHIFTS + FIXED SHIFT WITH WEEKEND OFF - FREE CAB FACILITY - FREE ONE TIME MEAL - SALARY MAX UPTO 32K IN HAND ( EXPERIENCED) - WORK FROM OFFICE ONLY - **GOOD...


  • Pune, Maharashtra, India Genesis HR Services Full time

    **Contact Details**: **Phone: +91 7568842910** **Job Title**: Customer Support - International Chat Process** **Location**: Pune, India We are seeking dynamic Customer Support Representatives for our International Chat Process team. If you are a graduate with at least 1 year of experience or a fresh graduate eager to launch your career, this role offers a...


  • Pune, Maharashtra, India United Consulting Full time

    **CUSTOMER SERVICE REPRESENTATIVE ( INTERNATIONAL VOICE )** - FRESHER / GRADUATE/ UNDER GRAD - EXPERIENCE ( MINIMUM 6 MONTH INTO INTERNATIONAL VOICE or COLLECTION PROCESS) - US FIXED SHIFTS T WITH WEEKEND OFF( Sat & Sun Off) - FREE CAB FACILITY( BOTH WAYS) - ONE TIME MEAL - SALARY MAX UPTO 35k ( 6+ MONTHS of EXPERIENCED) - WORK FROM OFFICE ONLY - **GOOD...


  • Pune, Maharashtra, India United Consulting Full time

    **CUSTOMER SERVICE REPRESENTATIVE ( INTERNATIONAL VOICE )** - FRESHER / GRAD/ UNDER GRAD - EXPERIENCE ( MINIMUM 6 MONTH INTO INTERNATIONAL VOICE) - UK/US ROTATIONAL SHIFTS OR FIXED SHIFT WITH WEEKEND OFF - FREE CAB FACILITY - SALARY MAX UPTO 5 LPA ( EXPERIENCED) - WORK FROM OFFICE ONLY - **GOOD COMMUNICATION SKILL IN ENGLISH** **CANDIDATES ONLY FROM PUNE...


  • Pune, Maharashtra, India United Consulting Full time

    **CUSTOMER SERVICE REPRESENTATIVE ( INTERNATIONAL VOICE )** **CONTACT- 7768031698 ( Monday to Friday 11:00 A.M to 8:00 P.M)** - FRESHER / GRAD/ UNDER GRAD - EXPERIENCE ( MINIMUM 6 MONTH INTO INTERNATIONAL VOICE) - UK/US ROTATIONAL SHIFTS OR FIXED SHIFT WITH WEEKEND OFF - FREE CAB FACILITY - SALARY MAX UPTO 6 LPA ( EXPERIENCED) - WORK FROM OFFICE ONLY -...


  • Pune, Maharashtra, India United Consulting Full time

    **CUSTOMER SERVICE REPRESENTATIVE ( INTERNATIONAL VOICE )** **CONTACT- 9370229656** - FRESHER / GRAD/ UNDER GRAD - **SALARY FOR FRESHER ( 15K TO 20K)**: - EXPERIENCE ( MINIMUM 6 Months INTO INTERNATIONAL VOICE) - **US FIXED SHIFTS WITH WEEKEND OFF**: - FREE CAB FACILITY - **FREE ONE TIME MEAL**: - **SALARY MAX UPTO 35K ( EXPERIENCED)**: - **MAX AGE...


  • Pune, Maharashtra, India Avient Full time

    **Job Specification**:Customer Service Representative **Job Location**:F-27,** **MIDC Ranjangaon, Tal-Shirur, Pune - 412 220, Maharashtra, India. **Job Summary**: The Customer Service Representative is the primary point of contact for an assigned group of customer accounts. The purpose of the Customer Service function is to serve as the face to the customer...


  • Pune, Maharashtra, India Genesis HR Services Full time

    **Job Title**: Customer Service Representative (International Voice & Chat Process)** **Location**: Pune, India** **Key Highlights**: - **Salary**: Competitive pay ranging from ₹3 LPA to ₹6 LPA** - **Shifts**: 24/7 rotational shifts, offering work-life balance - **Working Days**: 5 days a week with 2 rotational days off - **Perks & Benefits**: -...