Product Sme

2 weeks ago


Gurgaon, India HFCL Full time

Department
- Customer Support & RMA
- Job posted on
- Aug 22, 2023
- Employee Type
- Permanent
- Experience range (Years)
- 10 years - 15 years
- Good knowledge of Wi-Fi networks including WLC, Cloud controller and Access Points deployment scenario - Hands on experience in testing WiFi, WLC, cloud controller, CP, AAA etc for large network deployment. - Good knowledge of Wi-Fi standards like 802.11 a/b/g/n/ac, tcp/ip suite and network protocols like TCP/IP, VLAN, Routing etc. - Good manual testing skills and experience with standard s/w testing processes - Support to Product validation and POC as per customer requirements - Open to work 24*7 support as per customer needs - Prepares test setups to replicate field issues in our lab and raises product defects - Good hands on experience on P2P and P2MP links - Excellent troubleshooting skills - Customer support experience will be added advantage - Good team player and self-motivated individual who owns the problem and takes it to its logical conclusion. Aligns to customer needs and project timelines - Product validation and POC as per customer requirements - Prepare test cases and setup based on customer specific solution. - KRA can be extended as and when required



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