Customer Care Officer
3 weeks ago
**Job Description of Student Counselor**
- Processing of enquiries received
- Uploading the leads into Transorze ERP, regular follow-ups based on the scheduled date and updating status.
- Sending mails, SMS and Whatsapp to interested students.
- Call cold/warm leads (as provided)
- Get students to walk-into the office
- Daily reports to be sent to respective heads as per format
- Counsel students (from all sources) and convert to admissions
- Call students for follow-up.
- Ensuring the fees collected on time.
- Co-ordinate with placement team for ensuring their students placed.
- Organize events at the centre along with staffs and students
**Qualification : Any bachelor degree**
**Need Good Communication skill in English, Malayalam Mandatory**.
**Salary**: ₹156,000.00 - ₹240,000.00 per year
Schedule:
- Day shift
Application Question(s):
- What is your salary expectation?
- Do you have notice period?
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Malayalam (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
**Speak with the employer**
+91 8714602554
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