Sales Support Executive, Hkt
4 months ago
**Reports To**:
- Regional Sales Manager ASEAN
**Position Summary**:
- Executive, Sales Support and R&T HKT
**Key Responsibilities**:
- To support Sales Rep/Sales Force initiatives, promotions and marketing activities to achieve revenue targets.
- To response to agent queries - refunds, loss baggage, cancellation flights / flights re-timing and etc on a timely manner
- To liaise with Revenue Management/Reservations & Finance department and other departments relating to pricing, fare-filing and ticketing procedures.
- To file promotional and market fares with SITA New Generation Airfare Insights System (NGAI).
- To prepare regular communications circulars/trade release for travel agents informing them of MH promotions and latest update in procedures.
**Qualifications & Working Experience**:
- Degree or Diploma in any field.
- Airlines Business/ Tourism/ Aviation Management
- 5 years working experience
**Areas of Experience**:
- Knowledge in Amadeus, reservation & ticketing
- Excellence in problem solving skills.
- Good verbal & written communication
- Good leadership & interpersonal skills
**Personality Traits**:
- Ability to deliver the functions of sales support in effective and efficient manner.
- Ability to effectively respond to questions from internal and external team
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