IT Executive
2 months ago
**Key Responsibilities**:
**1) ERP & HRMS Management**:
- Oversee and maintain the company’s ERP, HRMS, and other software systems.
- Manage upgrades, troubleshoot issues, and optimize system performance.
**2) Hardware and Software Management**:
- Install, configure, and update hardware and software components to ensure functionality.
- Troubleshoot and resolve hardware and software issues promptly to minimize downtime.
- Repair or replace damaged hardware components as necessary.
**3) System Upgrades**:
- Collaborate with vendors and IT team to ensure seamless upgrades and mínimal disruption.
**4) Security and Anti-Virus Management**:
- Install, update, and monitor antivirus software to ensure data security at the user level.
- Ensure compliance with security protocols and recommend improvements where necessary.
**5) Testing and Evaluation**:
- Conduct regular tests and evaluations of new software and hardware before deployment.
- Recommend best-fit solutions that align with organizational requirements and budget.
**6) User Support and Training**:
- Act as the primary point of contact for technical support, providing first-level assistance to users.
- Train employees on software and IT practices to optimize usage and maintain productivity.
**7) Relationship Management**:
- Establish and maintain good working relationships with all departments and team members.
- Communicate IT updates, issues, and progress with relevant departments.
**8) Backup and Recovery**:
- Conduct daily backup operations to ensure data integrity and availability.
- Regularly review backup processes and ensure quick recovery in case of data loss.
**9) Technical Documentation**:
- Maintain detailed and up-to-date documentation for hardware, software, network configurations, and technical processes.
- Record troubleshooting steps and solutions for future reference.
**Requirements**:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 3-5 years of experience in IT support, ideally within the real estate or a similar industry.
- Strong knowledge of ERP and HRMS systems, with hands-on experience in managing and troubleshooting.
- Proficient in installing, configuring, and troubleshooting Windows and/or Mac OS environments.
- Familiarity with antivirus software, firewalls, and data backup solutions.
- Excellent communication skills, with the ability to work collaboratively across departments.
- Strong analytical and problem-solving skills, with attention to detail.
- Ability to multitask and manage time efficiently in a fast-paced environment.
**Benefits**:
- Paid Leaves
- PT & PF Benefits
- Travel Allowance as per policy.
Pay: ₹22,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Shift:
- Day shift
Application Question(s):
- Do you have experience in Software & ERP Implementation?
- Do you have experience in Hardware Installation, Repairs & Maintenance?
- What is your current location?
- What is your notice period?
- What is your current CTC?
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
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