IT Executive

2 months ago


Erandwane Pune Maharashtra, India HR Speaks Full time

**Key Responsibilities**:
**1) ERP & HRMS Management**:

- Oversee and maintain the company’s ERP, HRMS, and other software systems.
- Manage upgrades, troubleshoot issues, and optimize system performance.

**2) Hardware and Software Management**:

- Install, configure, and update hardware and software components to ensure functionality.
- Troubleshoot and resolve hardware and software issues promptly to minimize downtime.
- Repair or replace damaged hardware components as necessary.

**3) System Upgrades**:

- Collaborate with vendors and IT team to ensure seamless upgrades and mínimal disruption.

**4) Security and Anti-Virus Management**:

- Install, update, and monitor antivirus software to ensure data security at the user level.
- Ensure compliance with security protocols and recommend improvements where necessary.

**5) Testing and Evaluation**:

- Conduct regular tests and evaluations of new software and hardware before deployment.
- Recommend best-fit solutions that align with organizational requirements and budget.

**6) User Support and Training**:

- Act as the primary point of contact for technical support, providing first-level assistance to users.
- Train employees on software and IT practices to optimize usage and maintain productivity.

**7) Relationship Management**:

- Establish and maintain good working relationships with all departments and team members.
- Communicate IT updates, issues, and progress with relevant departments.

**8) Backup and Recovery**:

- Conduct daily backup operations to ensure data integrity and availability.
- Regularly review backup processes and ensure quick recovery in case of data loss.

**9) Technical Documentation**:

- Maintain detailed and up-to-date documentation for hardware, software, network configurations, and technical processes.
- Record troubleshooting steps and solutions for future reference.

**Requirements**:

- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 3-5 years of experience in IT support, ideally within the real estate or a similar industry.
- Strong knowledge of ERP and HRMS systems, with hands-on experience in managing and troubleshooting.
- Proficient in installing, configuring, and troubleshooting Windows and/or Mac OS environments.
- Familiarity with antivirus software, firewalls, and data backup solutions.
- Excellent communication skills, with the ability to work collaboratively across departments.
- Strong analytical and problem-solving skills, with attention to detail.
- Ability to multitask and manage time efficiently in a fast-paced environment.

**Benefits**:

- Paid Leaves
- PT & PF Benefits
- Travel Allowance as per policy.

Pay: ₹22,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Shift:

- Day shift

Application Question(s):

- Do you have experience in Software & ERP Implementation?
- Do you have experience in Hardware Installation, Repairs & Maintenance?
- What is your current location?
- What is your notice period?
- What is your current CTC?

**Experience**:

- total work: 2 years (preferred)

Work Location: In person


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