Customer Service Associate Remote
2 weeks ago
About the role
**Responsibilities**:
- Attending training sessions to grow knowledge of products and to develop customer service skills.
- Processing and logging incoming calls into the CRM system.
- Identifying customer needs.
- Forwarding and escalating inquiries to relevant individuals and departments.
- Contacting customers to give them accurate feedback on the progress of their inquiries.
- Providing outstanding customer service.
- Updating customer information as required.
- Maintaining confidentiality of information.
- Performing other duties as the need arises.
SALARY UPTO 72500 PER MONTHS
CONTACT HRMANAGER8441931763
PBA3
Profession: #Administration_and_Office_Support
Sector: #Community_Development
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