Change Control Services Associate Professional

1 month ago

Hyderabad, India Teradata Full time

The Global Change Control Team delivers remote change control services involving install/upgrade services across the worldwide Teradata customer base. This group has a strong focus on Automation, DevOps, Process Optimization, and Remote Change Control Delivery.

Change Control Services Associate Professional manages the changes and System Updates that are made to Teradata products for our Fortune-500 customers all around the world. The Change Control Services Associate Professional is the perfect job for a Computer Science Graduate who is interested in System administration, Data Analytics, Automation, and enterprise-level Linux/Unix systems.

We are seeking Change Control Services Associate Professionals who will focus on delivering Change Control Requests as well as Case Support as required. Your primary responsibility will be to work with external customers and internal Teradata teams to plan, schedule, and execute Change Controls across the Teradata customer base located worldwide. As a Change Control Services Associate Professional, you will work with the Regional Change Control Center of Excellence to ensure delivery of consistent and standardized change controls with high quality and best-in-class customer experience.

We are a fast-paced and high-tech environment and may require extended hours and after-hours follow up given the nature of the changes occurring 7x24.

Change Control Services Associate Professional - What will you Do?

Provide high-quality Change Control services to Teradata Customers by:
Analyzing install base for Change Control opportunity
Pre-Change Control consultation and Preparation
Coordinating, scheduling, and planning
Remote Implementation of Change Controls
Change Control Onsite Implementation/Supervision

Drive continuous improvements into the process for efficiency, quality, and reliability
Work closely with the CC Center of Excellence when problems occur requiring deep technical and problem resolution skills
Support Private Cloud for Teradata (TD on VMWare), Public Cloud (AWS / Azure / GCP), and On-Prem deployments
Share knowledge and experience with other team members
Actively engage in learning new technologies and adoption of process improvements to create a better customer experience
Participate in a 24x7 shift/on-call rotation

**Experience and Qualifications**:
Strong English Communication (Written & Verbal)
Bachelor's Degree in Computer Science or related field
Minimum 1-2 years of experience in a Customer facing role
Working knowledge of Linux, UNIX, and Windows OS’s
Passion for customer satisfaction and continuous improvement
Experience working in diversified team with different cultures
Have strong organizational skills, self-starter and self-directed

**Preferred Qualifications**:
Advance knowledge of Teradata products and technology
Teradata Certification
Experience with Automation and DevOps concepts

  • Manager, IT Service Management, Change Control

    1 month ago

    Hyderabad, India Bristol Myers Squibb Full time

    Job DescriptionWorking with UsChallenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that...

  • Specialist Ii, IT Service Management, Change Control

    1 week ago

    Hyderabad, India Bristol Myers Squibb Full time

    Job Description Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that...

  • Specialist II, IT Service Management, Change Control

    1 month ago

    Hyderabad, India Bristol Myers Squibb Full time

    Job DescriptionWorking with UsChallenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that...

  • Manager, IT Service Management, Change Control

    2 months ago

    Hyderabad, India Bristol Myers Squibb Full time

    Job Description Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work...

  • Manager, IT Service Management, Change Control

    2 months ago

    Hyderabad, India Bristol Myers Squibb Full time

    Job DescriptionWorking with UsChallenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that...

  • Manager, IT Service Management, Change Control

    2 months ago

    Hyderabad, India Bristol Myers Squibb Full time

    Job DescriptionWorking with UsChallenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that...

  • Specialist II, IT Service Management, Change Control

    1 month ago

    Hyderabad, India Bristol Myers Squibb Full time

    Job DescriptionWorking with UsChallenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that...

  • Specialist II, IT Service Management, Change Control

    2 months ago

    Hyderabad, India Bristol Myers Squibb Full time

    Job Description Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work...

  • Specialist II, IT Service Management, Change Control

    2 months ago

    Hyderabad, India Bristol Myers Squibb Full time

    Job DescriptionWorking with UsChallenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that...

  • Customer Service Professional

    1 month ago

    Hyderabad, India Siemens Full time

    Smart infrastructure from Siemens makes the world a more connected and caring place - where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people...

  • Supervisory Control Associate

    4 weeks ago

    Hyderabad, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Supervisory Control Associate... - Be part of the Front-Line Market conduct and supervision team and responsible for analysis of e-communications alerts to identify unusual activity and potential market conduct issues. As part of the Corporate Investment Banking E-Communications Surveillance monitoring including...

  • Service Operations Associate

    1 week ago

    hyderabad, India Cornerstone OnDemand Full time

    We're looking for a Service Operations Associate This role is Office Based RoleOverview : The Service Operations Associate is responsible for performingoperations tasks within the Global Service Operations team. This includesactivities such as reporting & analytics, project support, and providingstrategical and tactical support to the...

  • Service Operations Associate

    1 week ago

    Hyderabad, India Cornerstone OnDemand Full time

    We're looking for a Service Operations Associate This role is Office Based RoleOverview : The Service Operations Associate is responsible for performingoperations tasks within the Global Service Operations team. This includesactivities such as reporting & analytics, project support, and providingstrategical and tactical support to the...

  • Supervisory Control Associate

    1 month ago

    Hyderabad, Telangana, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Supervisory Control Associate... - Be part of the Front-Line Market conduct and supervision team and responsible for analysis of e-communications alerts to identify unusual activity and potential market conduct issues. As part of the Corporate Investment Banking E-Communications Surveillance monitoring including...

  • Service Operations Associate

    1 month ago

    Hyderabad, India CyberArk Full time

    Service Operations Associate About CyberArk:  (NASDAQ: ) is the global leader in Identity Security. Centered on , CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading...

  • Professional Services Consultant

    1 day ago

    Hyderabad, India Kofax Full time

    Job Level Mid Career The Professional Services Consultant is a member of our consulting group that delivers configurable solutions to our end user customers and Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of all Tungsten Automation...

  • Professional Services Consultant

    1 day ago

    hyderabad, India Kofax Full time

    Job Level Mid Career The Professional Services Consultant is a member of our consulting group that delivers configurable solutions to our end user customers and Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of all Tungsten Automation Corporation...

  • Supervisory Control Associate

    1 week ago

    Hyderabad, Telangana, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Supervisory Control Associate... - Be part of the Front-Line Market conduct and supervision team and responsible for analysis of e-communications alerts to identify unusual activity and potential market conduct issues. As part of the Corporate Investment Banking E-Communications Surveillance monitoring including...

  • Supervisory Control Associate

    4 days ago

    Hyderabad, Telangana, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Supervisory Control Associate... - Be part of the Front-Line Market conduct and supervision team and responsible for analysis of e-communications alerts to identify unusual activity and potential market conduct issues. As part of the Corporate Investment Banking E-Communications Surveillance monitoring including...

  • Controllers - AWM[Private] Fund Accounting - Associate - Hyderabad

    2 weeks ago

    hyderabad, India Goldman Sachs Full time

    CONTROLLERS Controllers ensure that the firm meets all the financial control and reporting obligations of a global, regulated, and public financial institution. Our professionals measure the profitability of, and risks associated with, every aspect of the firm's business. Controllers also ensure that the firm's activities are conducted in compliance with the...