Guest Service Associate

3 weeks ago


Goa, India QWEEN NETWORK LLP Full time

Greeting guests on arrival.
- Undertaking front desk service duties.
- Must have Opera software knowledge
- Administering check-in and check-outs.
- Assigning rooms and issuing keys.
- Delivering mail and messages.
- Processing guest payments and managing bills.
- Coordinating with porters, concierge, kitchen staff and housekeeping.
- Acting as a central source of information for guests during their stay.
- Processing food and beverage requests.
- Resolving problems and dealing with conflict or tension with disappointed guests.
- Coordinating third-party services such as tour guides, taxis, airport transfers and rental cars.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹17,000.00 - ₹20,000.00 per month

Schedule:

- Flexible shift

Ability to commute/relocate:

- Goa - 403515, Goa: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9167827204



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