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Contact Centre Agent

5 months ago

Ernakulam, India Gairme Solutions Full time

**Contact Center Associates**

Location: Kakkanad (**WORK FROM OFFICE )**

**Experience: Freshers with excellent communication skills in English**

**Responsibilities**:

- Handles incoming and outgoing calls
- Respond to customer queries in a polite, friendly, and professional manner.
- Take ownership of all cases until a satisfactory solution is reached.
- Required to handle and infuse angry patients and to offer viable solutions.
- Perform outbound calls for appointment confirmation, rescheduling, retention, online appointment, and other related outbound activity.

Working Time
- Rotational shift

Working days
- 6 days

Contact**:6282679922**

Immediate Joining

**Salary**: ₹20,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Application Question(s):

- Can you speak English fluently?

**Speak with the employer**
+91 73565 57333