Customer Care Executive
6 months ago
**Job title**: CUSTOMER CARE EXECUTIVES for Voice & Sales process
**Shift timings**: Day shift
**Work type**: On site
**Language**: English, Hindi
**Qualification**: 12th pass (Graduation is a plus)
**Age**: 18 - 30 years
**Roles and Responsibilities**:
- Take prospects from initial contact phase to qualified phase over the phone.
- Present product solutions virtually.
- Generate revenue by counselling prospects and converting them to sales.
- Meet and exceed pipeline contribution goals.
- Respond quickly to assigned leads.
- Willingness to be measured by weekly and monthly metrics.
- Use and become an expert on the Customer Relationship Management
- Work from Office Only.
- Versant 4 to 6 for Voice.
- Should have excellent communication skills in English & Hindi.
- Shift Timings:
For Male: 24*7
For Female Employees: 7am-7pm Window
- 6 Days working
- No Fixed Off, Ability and willingness to learn.
- Courteous with strong customer service orientation.
- Good listening and responding skills.
- Should be willing to take up challenges and go the extra mile to perform work responsibilities.
- Should have great interpersonal skills and the ability to perform under pressure.
**Selection Process**:
HR Round
Operations Round
Client Round
**Location**: Krishnarajapura - Bangalore
**Salary**:
18k for fresher
Pay: ₹18,000.00 - ₹21,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location: In person
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