Customer Experience

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. 1) Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution. 2) Helping customers choose the right product for their...

**Job description** **Role Overview**:The Customer Relationship Executive of Gathbandhan Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. **Key Responsibilities** - Responsible for...

**Job Title**: Customer Care Back Office Associate - Digital Marketing **Job Summary**: As a Customer Care Back Office Associate with one year of experience in digital marketing, your primary responsibility is to support the customer care team by handling administrative tasks, data management, and back-office operations related to client inquiries and...

**Job Title**: Customer Care Back Office Associate - Digital Marketing **Job Summary**: As a Customer Care Back Office Associate with one year of experience in digital marketing, your primary responsibility is to support the customer care team by handling administrative tasks, data management, and back-office operations related to client inquiries and...

**Job Title**: Customer Care Back Office Associate - Digital Marketing **Job Summary**: As a Customer Care Back Office Associate with one year of experience in digital marketing, your primary responsibility is to support the customer care team by handling administrative tasks, data management, and back-office operations related to client inquiries and...

**Key Responsibilities**: - Handle customer complaints and concerns in a professional and empathetic manner, aiming for swift resolution and customer satisfaction. - Proactively reach out to customers to gather feedback, assess their needs, and identify opportunities for improvement. - Collaborate with internal teams such as sales, marketing, and product...

**Job description** **Responsibilities** - Understanding the products and services provided by the company. - Resolving customer complaints and queries. - Providing detailed information to customers. - Maintaining records of each phone call for future reference. - Offering exceptional customer service and satisfaction. - Following up with customers for any...

1) Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution. 2) Helping customers choose the right product for their requirements and budget. 3) Handling customer concerns and complaints in a timely manner. 4) Informing customers of upcoming promotions or deals. 5)They often pass on...

Broad Job Description of Customer Support Associate (CSA) shall be as under: 3. Following up for signatures / additional documents BCC/AODs etc. 4. Collection of audit related documents etc. from the existing as well as prospective clients, 5. Attend any other miscellaneous assignments / responsibility given by BO / Local office from time to time and ready...

**Issue Resolution**: Effectively resolve customer issues, complaints, and discrepancies with a focus on first-contact resolution, ensuring a positive customer experience. **Booking Support**: Assist customers in making and modifying reservations, processing ticket changes, and providing information on fares, policies, and procedures. **Communication**:...

**Key Responsibilities**: - Responsible for taking buyers, sellers, and logistics calls. - Responsible for making outbound calls in case of follow-ups. - Responsible for communicating with external coordinators (warehouse) to resolve the cases. - Night shift due to USA working hours **Qualification**: - Any Graduation / Bachelor's degree. - Proven...

**Post - Customer Care Officer (CCO)** **Gender - Female** **Job location - Siliguri, West Bengal** **Job Time - 10:00 am to 6:30 pm (Mon-Sat)** **Age - 22 to 33 years** **Experience - Minimum 1 year as a receptionist** **Qualification - Minimum HS** **Should be smart and presentable** **Should be able to handle work pressure** **Should know...

**Job description** **Role Overview**:The Executive & Service Associate of Gathbandhan Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. **Key Responsibilities** - Responsible for...

Position Title: Customer Care Executive Department: Counselling Services Reports To: Lead Counsellor/Supervisor Location: Siliguri, Iskcon road Employment Type: Full-time Job Summary Key Responsibilities Client Assessment: Conduct initial assessments to understand clients' mental health status, concerns, and goals. Counselling Sessions: Provide...

Pay: ₹10,000.00 - ₹20,000.00 per month Schedule: - Fixed shift - Monday to Friday - UK shift - Weekend availability Supplemental pay types: - Commission pay - Overtime pay - Performance bonus Ability to commute/relocate: - Siliguri, West Bengal: Reliably commute or planning to relocate before starting work (required) **Education**: -...

Urgent Opening for **Project Associate-Sales ( Work from Home)** Fulltime permanent Work from Home **2 Yrs bond.** **Shift Timing-** 9-6PM/ Sunday Fixed Off **2 Yrs Bond** **Languages-** Fluent in Hindi, Bengali, English any other languages will be given additional advantage. 1.Minimum an Undergraduate in any degree. 2. Minimum of 1 year of experience...

**Company description** LEI Register India is subsidiary of European company LEI Register OU. We are Indian's leading LEI Service provider and do cater 51000+ Corporates client. **Job description** Work Experience: Minimum 2 Years Experience in BPO or Banking and Finance Sector Education: Graduation Language: English and Hindi Skills: Good...

Full Job Description 1. The primary task is to handle calls from customers and provide them with a solution to their issues. 2. He/She must show the willingness to learn new things every time and then. 3. Must discuss every matter with its supervisor or team leader to get any issue sorted. 4. Giving a resolution to the customers or clients should be the...

As we're looking for an expansion with an immediate effect, therefore we're going for urgent hiring of highly motivated and qualified staff. - **What we are looking for**:_ - Full time employees - **Having experience in Energy and Telecom processes will be benefited.**: - Qualification +2 Above - You need to be absolutely fluent in English to speak to...

Job Description-: 1. The primary task is to handle calls from customers and provide them with a solution to their issues. 2. He/She must show the willingness to learn new things every time and then. 3. Must discuss every matter with its supervisor or team leader to get any issue sorted. 4. Giving a resolution to the customers or clients should be the...