Customer Relationship Executive

6 days ago


Shiliguri, India Nest Finders Full time

**Key Responsibilities**:

- Handle customer complaints and concerns in a professional and empathetic manner, aiming for swift resolution and customer satisfaction.
- Proactively reach out to customers to gather feedback, assess their needs, and identify opportunities for improvement.
- Collaborate with internal teams such as sales, marketing, and product development to ensure customer needs are met effectively.
- Maintain accurate records of customer interactions and transactions in our CRM system.
- Contribute to the development and implementation of customer service policies and procedures.

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Internet reimbursement
- Paid sick time
- Paid time off

Schedule:

- Fixed shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



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