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Cce (Customer Care Executive)

3 months ago

Shiliguri, India Himalayan Hart Full time

As we're looking for an expansion with an immediate effect, therefore we're going for urgent hiring of highly motivated and qualified staff.
- **What we are looking for**:_
- Full time employees
- **Having experience in Energy and Telecom processes will be benefited.**:

- Qualification +2 Above
- You need to be absolutely fluent in English to speak to international customers with a great negotiating skills.
- Six days a week
- Sunday off
- Friendly and cooperative in nature who can create an immediate rapport with the customers.
- You must be ready to invest your full attention to the job while at the office. So if you 're pursuing any courses or studies, your timing should not interfere with the office timing.
- One can handle both **Outbound and Inbound** calls
- Hard working and Optimistic

Your Remuneration:

- Experienced : [1 year or more In Energy and Telecom process] Negotiable
- Performance Bonus: Yes [based on the number of leads you have produced]
- **Joining**_: Immediate joining[ Paid Training will be provided]_

Contact Person: Sagar Poudel (Team Manager)

(Monday to Friday) (9 am to 3 pm)

**Salary**: ₹13,000.00 - ₹25,000.00 per month

Schedule:

- Morning shift
- Day Shift
- Night Shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- ENERGY AND TELECOM PROCESS: 1 Year (preferred)
- Overall BPO Experienced : 1 Year
- CUSTOMER CARE EXECUTIVE: 1 Year (preferred)

**Job Types**: Full-time, Fresher

**Salary**: ₹13,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Matigara, Shiliguri, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)