Process Executive

1 month ago


Pune, India udchalo Full time

FULL-TIME- PUNE- 0 YEARS**Job Title**:Process Executive

**Department**:Customer Experience Team

**Reporting to**:Team Lead

**Shift**:24/7 (5 days, rotating shifts and Week-off)

**Language**:Hindi & English

**Location**:Pune Work from Office

**Experience**:Freshers

**Responsibilities**:

- Assist with flight bookings, cancellations, and general inquiries.
- Ensure efficient system use and data security.
- Handle multiple tasks simultaneously.
- Provide clear communication to customers.
- Resolve complaints and report complex issues to superiors.
- Follow company policies and guidelines.
- Meet and exceed quality standards.

**Requirements**:

- 10+2 education or equivalent.
- Good communication and problem-solving skills.
- Patience, politeness, and diplomacy.



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