Associate - Application Support
2 days ago
**Job no**: 571040
**Work type**: Full time
**Location**: Bangalore, India, Pune, India
**Categories**: Information Technology
**Office Location**: Bangalore
**Associate -Application Support**
**Key Skills**
- Bachelor's degree in computer science, information technology, or a related field.
- Enhance and maintain the high-quality handling of incidents, requests, changes, problems reported as per ITIL standards.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Good communication, interpersonal, and customer service skills.
- Ability to work independently and as part of a team.
- Ability to work under pressure and meet deadlines.
- Ability to troubleshoot and solve functional problems logically and efficiently.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Attention to detail, accuracy, and quality.
**Responsibilities**.
- Communicate with the end users and the technical team to identify and troubleshoot problems, bugs, and errors.
- Will manage stakeholders' expectations with regards to delivery.
- Escalating complex or unresolved issues to the appropriate team or vendor
- Communicates (verbally and through written work) information in a clear and concise manner.
**Advertised**: 05 Apr 2024 India Standard Time
**Applications close**: 05 May 2024 India Standard Time
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