CRM Executive
2 weeks ago
A customer relationship management (CRM) executive is responsible for managing and maintaining good relations with customers. The job description for CRM executive may include the following:
2. Providing excellent customer service and support
3. Keeping customer databases up-to-date with relevant information
4. Monitoring customer behaviour and analysing data to identify trends and opportunities
5. Creating and implementing targeted marketing campaigns to increase customer satisfaction and engagement
6. Collaborating with other departments such as sales, marketing, and product development to ensure customer needs are met
7. Conducting market research and staying up-to-date with industry trends to provide strategic recommendations
8. Preparing reports and KPIs to track progress and success of customer relationship management efforts
9. Identifying potential areas for improvement and implementing strategies to enhance the customer experience
10. Ensuring compliance with data privacy regulations and company policies.
**Salary**: ₹18,000.00 - ₹35,000.00 per month
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Speak with the employer**
+91 8928624149
Application Deadline: 16/04/2023
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