▷ (Apply in 3 Minutes) CRM Platform Manager

2 weeks ago


Navi Mumbai, India Bigul.co Full time
Job Brief

We are currently looking to hire an enthusiastic & driven CRM platform manager to join our team and implement improvements to the CRM processes, propose methods to acquire & retain customers and participate in growth campaigns.

Responsibilities

- Analyzing data to inform business development and campaigns.- Driving CRM initiatives and overseeing execution of campaigns- Acting as a liaison between the IT and CRM team to identify consumer segments to be targeted for campaigns.- Partnering with different stakeholders to keep them informed about upcoming data management initiatives.- Maintaining and improving data management processes and accuracy- Working with IT to manage CRM system and data warehousing.

Qualifications

- A bachelor’s degree or higher in marketing, computer science or related field- Minimum experience of 3 years in creating systems and processes for customer lifecycle management and customer success- Can work in a fast-paced environment and deliver results on tight deadlines.

Desired Skills.

Knowledge on platforms LeadSquared/ZOHO/Salesforce/HubSpot/Freshworks

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