Customer Relationship Officer
3 months ago
Lanstitut is committed to transcending language boundaries through innovative media solutions. We are seeking a skilled Customer Relation Officer to join our dynamic team.
As a **Customer Relations Officer (CRO)**, your primary role is to ensure that customers have a positive experience with your company or organization. You act as a liaison between the company and its customers, resolving issues, providing information, and maintaining a strong relationship with them.
**Responsibilities**:
- Maintain a minimum sales in online courses.
- Own and hit/exceed Monthly sales targets.
- Develop and execute strategic plan to achieve sales targets and expand our customer base
- Build and maintain strong, long-lasting customer relationships
- Maintain the Effective communication across the sales team
- Resolving queries and issues related to the products and services.
- Maintaining the database of the customers on a regular basis.
Familiarity with CRM (Customer Relationship Management) tools and basic tech skills for managing customer data and inquiries.
**Benefits**:
Competitive salary package
Opportunities for professional growth and development
Supportive and inclusive work environment
How to Apply:
Pay: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Sales: 1 year (preferred)
- Admin counselor: 1 year (preferred)
- CRO: 1 year (preferred)
**Language**:
- English (preferred)
**Location**:
- Kozhikode, Kerala (preferred)
Work Location: In person
**Speak with the employer**
+91 6238500497
Application Deadline: 25/10/2024
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