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Customer Relationship Officer

1 month ago


Calicut, India Cyber Square Professional Full time

Building and maintaining profitable relationships with key customers.

Schedule and conduct status meetings with appropriate development resources and customers.

Overseeing the relationship with customers handled by your team.

Resolving customer complaints quickly and efficiently

Keeping customers updated on the latest products in order to increase sales.

Meeting with managers in the organization to plan strategically.

Understanding key customer individual needs and addressing these.

Conducting business reviews using CRM programs.

Knowing your competition and strategizing accordingly.

Handle client issues throughout the implementation life cycle in a timely and accurate fashion.

Guide and lead team members to deliver products/services that meet or exceed the customer requirements.

**Requirements**:
Any degree

Good Command Over English (must)

Any degree