Customer Service Executive

5 months ago

Pune, India Tata Communications Full time

**Job Family Descriptor**

**Broad outline of the Role**

Scrutinize orders logged by sales teams for completeness before commencement of delivery process orders as per guidelines Provide inputs to supervisor on provisioning issues to be discussed with the Service Assurance teams Regularly participate in important projects or activities as a full contributing team member is able to proactively identify important issues or risks seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes Works under direct supervision Able to identify problems and provide inputs to improve change or adapt existing methods and techniques drawing from personal experiences and feedback Actively acquires more complex skills techniques operating practices knowledge of abstract concepts in order to progress toward full proficiency in the field of specialisation Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues challenges problems within their field of specialisation Education Engineering Graduate Experience 0 4 years

**Purpose - Broad objective of the role**

**Operating Network - Key External**

**Operating Network - Key Internal**

**Size and Scope of Role - Financial**

**Size and Scope of Role - No. of direct reports**

**Size and Scope of Role - Total team size**

**Size and Scope of Role - Other size parameters**

**Minimum qualification & experience**

**Other knowledge/skills**

**Key Responsibilities**

**Technical Competencies**

**Knowledge / Skills**
Communication Skills

**Job Segment**:Consulting, Engineer, Customer Service, Service, Engineering

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