Assistant Admin/troubleshooting- 2 to 3 Yrs

6 months ago


Bengaluru, India FullStackTechies Full time

AIMLEAP is Hiring:
**Role : Assistant Admin/Troubleshooting (Female)**
Experience : 2 to 3 Years
**Shift Time: 6: 30 pm to 3: 30 am IST**
Location: Anywhere, Bangalore, India
Industry: Information Technology
No of positions: 3 Nos
CTC: 2.5 Lacs to 4 Lacs
Notice Period**:Immediate**

**English language to be excellent.**

We are looking for a highly organized, reliable, and self-motivated person who can take the lead in assisting our executive team with managing administrative duties and troubleshooting basic issues for online systems.

**Responsibilities**:

- Should possess **excellent English communication and writing skills**:

- **Reporting and analysis using Excel** - Exposure using Google suite including Google sheet, documents.
- Communicate directly with Client and delivery managers when KPIs, tickets, or tasks need to be completed.
- Maintain technical Support Log of all interactions
- Well versed in **Windows **& **Mac **Operating Systems Old and new versions
- Be the main point of contact for internal IT support
- **Troubleshooting **basic issues for online systems

Be available On business communicator **6.30pm IST - to 3.00am IST** Monday to Friday
Also able to zoom call with employees - communicating both in business communicator and Zoom with Audio as required.
You will be reporting directly to the Manager of technology, and maintaining an Interaction Log detailing issues and Actions taken to resolve and escalate issues as required.

**Salary**: ₹200,000.00 - ₹400,000.00 per year

**Benefits**:

- Health insurance
- Work from home

Schedule:

- Night shift

Supplemental pay types:

- Shift allowance
- Yearly bonus

Application Question(s):

- Willingness to work in night shift (Yes/No)
- Availability of Router power backup (Yes/No)
- Years of experience in Windows and Mac
- Years of experience in google sheets/excel
- Notice period (in days)
- Current CTC

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9567304365



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