Front Office Receptionist

2 weeks ago


Nagpur, India suretech hospital and research center ltd Full time

**JOB DESCRIPTION**

**Deptt : Reception**
- Ensure that all patients at the reception desk are listened to properly and directed to the various departments/sections as appropriate.
- To coordinate with consultants and other in-house doctors for the proper flow of patients to them.
- To coordinate with billing section with regards to all billings related activities of OPD, IPD, etc.
- To ensure that correct billing takes place and no excess amount or less amount is taken from the patients.
- To tally all cash figures at the end of the day and hand over to concerned department.
- To maintain proper records of all billings carried out and patient files accordingly.
- To sure that all patients and their relatives are spoken to calmly and politely.
- To receive all incoming telephone calls within the first three rings of the telephone and politely explain all information desired by the callers.
- To make all outgoing calls to patients, doctors, etc. in a polite manner and connect to all those who have asked for calls to be made at the earliest.
- To ensure that reception area is kept neat and tidy and overall hygiene is maintained in the reception area.
- To ensure that there are no disturbances in the reception area.
- To resolve all patient issues and ensure that no problems occur while dealing with patients/ and or their relatives.
- To inform all superiors about the various problems and issues that cannot be resolved at their end at the earliest.
- Any other responsibility that may be assigned from time to time by their immediate superiors/Directors.

Place: Nagpur.

**Benefits**:

- Provident Fund

Schedule:

- Evening shift
- Morning shift
- Night shift

**Speak with the employer**
+91 9325978222
Application Deadline: 07/09/2023



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