Customer Service and Contracts Executive

**(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...

Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an organization. - Tracking...

**Date**:Sep 27, 2024 **Location**: Mumbai, IN **Company**:Carestream Health **Position Summary**: Providing internal customers, suppliers, dealers and end customers with quality customer service; responsible for the auditing of the billing processes in a timely manner and making necessary corrections to the information. Keeping internal control systems...

**Job Title: Customer Contract Executive** **Location**: Mumbai **Job Overview **:As a Customer Contract Manager, you will be responsible for managing all aspects of customer contracts, ensuring accuracy, compliance, and efficiency throughout the contract lifecycle. You will work closely with various teams to draft, review, and maintain contracts while...

**Job Overview**:As a Customer Contract Manager, you will be responsible for managing all aspects of customer contracts, ensuring accuracy, compliance, and efficiency throughout the contract lifecycle. You will work closely with various teams to draft, review, and maintain contracts while also addressing internal and customer concerns and inquiries related...

**Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...

Provides administrative support to customer service processes. **Job title**: Executive - Customer Services (Webchat) Undertakes basic administrative tasks Ensures that complete documentation is maintained either in electronic or hard copy form. Transmits information or documents to customers, using computer, or mail Accurately captures data and enters it...

Answering customer questions about the company, products, or services - Resolving customer complaints - Directing customers to the right department or supervisor - Taking orders or processing payments - Making changes to customers' accounts - Handling returns and exchanges - Addressing billing concerns - Keeping records of customer interactions - Selling...

**Job role**: Identify the needs of customers, resolve issues, and provide solutions. Maintain good customer relations. Maintain records of the conversations with the customer and analyse the data. **Qualities required**: The position is on contractual basis and the contract is for one year. Prior experience with customer in relevant job roles. Good...

**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

Develop and implement customer service policies and procedures. - Manage and train the customer support team. - Respond to customer service issues in a timely manner. - Create effective customer service procedures, policies, and standards. - Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis. - Implement an...

Customer Service Executive profile Male and Females both can apply Having 4 different process Excellent communication required only Purely night shift and 2 rotational weekoffs Location is Airoli **Job Types**: Full-time, Permanent, Fresher, Internship Contract length: 15 days Pay: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Health...

Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions and check for customer understanding and acceptance - Recommend new products...

**Assisting customers** with inquiries, complaints, and providing information about products or services. - **Handling transactions**, such as processing orders, refunds, or exchanges. - **Maintaining a positive, empathetic, and professional attitude** toward customers at all times. - **Resolving customer issues** efficiently and escalating complex issues to...

**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

**(1)Customer Service Executive FRESHERS** - Salary budget - Rs 10000-15000 per month - Location - Mumbai, Mumbai - Working days - 5 - Work from office - yes - Work from home - No. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...

Urgently Required Tenders & Contracts Executive Loc - Thane Exp - 5 Yrs Proven experience in preparing tender and contract documentation in any Govt. sector. Familiarity with legal and procurement processes related to tendering and contracting. Excellent written and verbal communication skills in English, with the ability to draft clear and concise...

Attending training sessions to grow knowledge of products and develop customer service skills. - Processing and logging incoming calls into the CRM system. - Identifying customer needs. - Forwarding and escalating inquiries to relevant individuals and departments. - Providing outstanding customer service. - Updating customer information as required. -...

We have an opening for the post of Customer Service Executive in E-commerce company located at Andheri East. Details mentioned below: **Designation** **:Customer Service Executive** **Qualification** : Any Graduate **Experience** : 1 to 2 years of experience **Industry preferred**: E-commerce **Job location**: Andheri East (close by to Western Express...

Assist in developing, presenting, and implementing policies and procedures to ensure a satisfactory customer experience. Collaborate with the company’s Chief Information Officer (CIO) to make data interfaces user-friendly. Reach out to customers through various channels (technology or in-person) to communicate services and gather feedback. Promote the...