Customer Service and Contracts Executive

**(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...

Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an organization. - Tracking...

For over 50 years, SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products enable our customers to quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster and keep food...

**Date**:Sep 27, 2024 **Location**: Mumbai, IN **Company**:Carestream Health **Position Summary**: Providing internal customers, suppliers, dealers and end customers with quality customer service; responsible for the auditing of the billing processes in a timely manner and making necessary corrections to the information. Keeping internal control systems...

FULL TIME **Customer Service Executive**: - **Your Profile will be kept confidential**: - Mumbai - Experience : Min. 3 years - Job ID : PNP/24/14 - Salary : As per market standards Dear Applicants, Greetings! We are hiring Customer Service coordinator for a leading shipping company for its ports division. Looking for: - Required excellent customer...

Are you solution focused? Can you build an emotional connect with customers? Are you enthusiastic and have a great command over your communication? If yes, you are the gem we are looking for!! Your Profile: 1. Handling calls from customers 2. Resolving customer queries. 3. Providing customer satisfaction. Your Checklist: 1. Excellent communication skills...

**Job Title: Customer Contract Executive** **Location**: Mumbai **Job Overview **:As a Customer Contract Manager, you will be responsible for managing all aspects of customer contracts, ensuring accuracy, compliance, and efficiency throughout the contract lifecycle. You will work closely with various teams to draft, review, and maintain contracts while...

Are you solution focused? Can you build an emotional connect with customers? Are you enthusiastic and have a great command over your communication? If yes, you are the gem we are looking for!! Your Profile: 1. Handling calls from customers 2. Resolving customer queries. 3. Providing customer satisfaction. Your Checklist: 1. Excellent communication skills...

**Job Overview**:As a Customer Contract Manager, you will be responsible for managing all aspects of customer contracts, ensuring accuracy, compliance, and efficiency throughout the contract lifecycle. You will work closely with various teams to draft, review, and maintain contracts while also addressing internal and customer concerns and inquiries related...

Answering customer questions about the company, products, or services - Resolving customer complaints - Directing customers to the right department or supervisor - Taking orders or processing payments - Making changes to customers' accounts - Handling returns and exchanges - Addressing billing concerns - Keeping records of customer interactions - Selling...

Develop and implement customer service policies and procedures. - Manage and train the customer support team. - Respond to customer service issues in a timely manner. - Create effective customer service procedures, policies, and standards. - Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis. - Implement an...

Provides administrative support to customer service processes. **Job title**: Executive - Customer Services (Webchat) Undertakes basic administrative tasks Ensures that complete documentation is maintained either in electronic or hard copy form. Transmits information or documents to customers, using computer, or mail Accurately captures data and enters it...

Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions and check for customer understanding and acceptance - Recommend new products...

**Assisting customers** with inquiries, complaints, and providing information about products or services. - **Handling transactions**, such as processing orders, refunds, or exchanges. - **Maintaining a positive, empathetic, and professional attitude** toward customers at all times. - **Resolving customer issues** efficiently and escalating complex issues to...

Attending training sessions to grow knowledge of products and develop customer service skills. - Processing and logging incoming calls into the CRM system. - Identifying customer needs. - Forwarding and escalating inquiries to relevant individuals and departments. - Providing outstanding customer service. - Updating customer information as required. -...

**Job role**: Identify the needs of customers, resolve issues, and provide solutions. Maintain good customer relations. Maintain records of the conversations with the customer and analyse the data. **Qualities required**: The position is on contractual basis and the contract is for one year. Prior experience with customer in relevant job roles. Good...

Assist in developing, presenting, and implementing policies and procedures to ensure a satisfactory customer experience. Collaborate with the company’s Chief Information Officer (CIO) to make data interfaces user-friendly. Reach out to customers through various channels (technology or in-person) to communicate services and gather feedback. Promote the...

Customer Service Executive profile Male and Females both can apply Having 4 different process Excellent communication required only Purely night shift and 2 rotational weekoffs Location is Airoli **Job Types**: Full-time, Permanent, Fresher, Internship Contract length: 15 days Pay: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Health...

FULL TIME **Customer Service Executive**: - **Your Profile will be kept confidential**: - Mumbai - Experience : 2 years - Job ID : ANL/23/39 - Salary : As per market standards Dear Applicants, Greetings! We are hiring Customer Service Executive for a leading Shipping Company. Looking for: - Min 2 years of experience in Freight Forwarding/Logistics...

**Managing a Team**: As a Customer Support Executive, you will oversee a team of representatives who offer customer support. Your role involves mentoring and guiding team members to provide exceptional service. - **Overseeing Customer Service Process**: You’ll be responsible for ensuring smooth customer interactions, addressing inquiries, resolving...